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Danielle Owens Customer service

South Carolina

 

Danielle A Owens

7508 Scupper Dr

Hanahan, SC 29410

843-501-3208

[email protected]

Objective

A position in management of a business and customer service representative.

Education

Hanahan High School class of 2009

Charleston Southern University , class of 2013, Bachelors in Business Management and Administration

Employment History

Waffle House

12/2017-present

Server

Customer service

Cashier

Cleaning

Stocking

Cooking

Food For the Southern Soul

07/2015- 08/2016

Cashier

Customer Service

Maintaining food and beverages

Cleaning

Stocking

Inventory

Car-hop/ Cashier

06/2014-02/2015 Sonic Drive-In

Taking orders

Skating to Vehicles to take food and change

Cleaning and Stocking

Cooking and preparing

Cashier/ Customer Service

02/2015-08/2015 Speedway

Taking payments and counting back change

Interacting with customers to help with their needs

Cleaning and stocking

Inventory and audits

Cashier/ Customer Service

07/2014-6/2015

Present Food For the Southern Soul

Taking payments and counting back change

Interacting with customers and tourists

Making sandwiches and meals for customers

Cleaning and stocking

Shift Supervisor

02/2013-11/2013 Spinx Corporation

Taking payments and counting back change to customers

Interacting with the customers to help them locate what they need

Maintaining a clean and safe environment

Stocking the groceries and cooler

Supervising co-workers to make sure everything is being done properly

Customer Service Representative

09/2011 – 01/2012 IQOR Charleston, SC

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Locate and notify customers of delinquent amounts on accounts

Advice customers of necessary actions to prevent interruption of service

Persuade customers to pay amount due and the benefits associated with that.

Answer customer questions about their account

Record all information on the account

 

Cashier, Checker

09/2008 – 09/2011 Captain D’s North Charleston, SC

Receive payment by cash, credit card, debit card or gift card

Issued receipts, refunds, credits and change

Assisted customers by providing information and resolving complaints

Establish prices of goods and foods

Greeted customers

Answered questions

Maintain a clean and orderly store, fully stocked

 

Food Preparation Worker

12/2007 – 08/2008

Subway Goose Creek, SC

Prepared sandwiches for customers as they desired

Provided customer service by answering questions about prices and types of foods

Cleaned utensils and pots and pans

Took payments with cash, credit or debit

Prepared cookies in oven and other hot equipment

Cleaned restaurant and kitchen

 

Retail Salesperson

05/2006 – 11/2006

Shoe Carnival Charleston, SC

Helping customers locate size and shoe of their desire

Stocked and items back in the place where they were meant to be

Cleaned and dusted store every evening

Counted items to make sure all items were accounted for

 

Education and Training

Issuing Institution Qualification Course of Study

Hanahan High School High School Diploma General High School Curriculum

Additional Information

. Available to start work immediately

References Available on Request

Education

2005-2009 Diploma at Hanahan High School
2009-2011 Bachelors at Charleston southern university