Robert John C. Candelaria

Purok 4, Brgy. Tambo Lipa City, Batangas

E-mail address : robertjohn.candelaria@gmail .com

Contact Nos. : 09054425244 / 09216068744/09959356805

PROFILE: Active participation in company operations in ways that will enable me to

Contribute my skills and knowledge, to provide an opportunity for professional development and career growth.

QUALIFICATIONS SKILLS:

A fast learner in terms of training

Can work with minimal supervision

Can work with shifting schedules and overtime

JOB EXPERIENCE:

Currently Employed:

The Results Companies (Business Process Outsourcing)

Address: Brgy. Marawoy, Lipa City Batangas Philippines

Responsibilities:

Customer Service Representative of a Health Insurance Account under the federal government of United States.

Assigned to both Inbound and Outbound Account, taking phone calls from aged members to assist them with their insurance related issues and/or concerns.

Always providing a CSAT (Customer Satisfaction) scores that boost the company’s STAR RATING.

Alorica , Contact Solutions (Business Process Outsourcing)

Contract Period: February 02-14 2016 & April 15-May 09 2016

Address: SM Lipa, Balintawak Lipa City, Batangas Philippines

Responsibilities:

Customer Service Representative of a Seasonal Inbound Sales Account

Entitled as a Gift Givers that sells Special Bouquet Flowers & Quality Berries

Always providing quality Customer Satisfaction by assisting customers to process their order and online payments.

DAIHO, LIMA Philippines (Japanese Molding Company)

Contract Period: March 2014 to April 2015

Address: LIMA Technology Park, Lipa City Batangas, Philippines

Responsibilities:

Warehouse Controller & Finished Good Handler of Printer Parts. Maintain the company’s product in good condition before the delivery pick-up date.

Always perform daily task called first-in and first-out of products (FIFO) or sorting of products in a correct by-date order.

PKI – Pilipinas Kyohritsu Inc (NISSAN Harness, Japanese Company)

Contract Period: November 2012 to March 2014

Address: Brgy. Inosluban, Lipa City Batangas, Philippines

Responsibilities:

Production Operator in Assembly Section. Assigned as a Housing Operator that focus on wire’s terminal insertion to car’s sensitive Harness connector

Always hitting the target output per day to meet the client’s expectation.

EDUCATION ATTAINMENT:

TESDA GRADUATE:

BASIC NIHONGO (Japanese Language Course)

Attended 120 Hours Of Study

TERTIARY: MSEUF (Manuel S. Enverga University Foundation Candelaria)

Candelaria, Quezon Philippines

(2006-2008)

Course: Bachelor Of Secondary Education, Major in Biological Science

SECONDARY: Batangas Eastern Colleges

San Juan Batangas (2000 – 2005)

PRIMARY: Pal-Sico Elementary School

Brgy. Sico 2.0, San Juan Batangas (1994-2000)

PERSONAL BACKGROUND

Date of Birth: October 25, 1988

Birthplace: Lucena City, Quezon Philippines

Sex: Male

Citizenship: Filipino

Religion: Roman Catholic

Civil Status: Single

Father: Renato B. Candelaria (Deceased)

Mother: Bienvenida D. Comia

Occupation: Not Employed

CHARACTER REFERENCE:

Amier Adil

Co-Employee

Raymond Ona

Immediate Superior

Other reference available by request

I hereby certify that the above statement made in the application is correct and complete to the best of my knowledge.

_____________________

Robert John C. Candelaria