JAY MENDOZA RESERVATIONS OFFICER / TOUR COORDINATOR
PhilippinesA designated Tour Coordinator / Reservations Officer with strong working knowledge and experience in hospitality industry, in terms of customer service.
Possess a positive attitude, team player, fast learner and detail oriented. Aiming to use my proven skills to effectively fill any position in your company.
Education
- 2013-2017 Bachelor's Degree at Don Jose Ecleo Memorial Foundation College of Science and Technology
-
College Graduate
Experience
- MAY 10, 2017 - PRESENT RESERVATIONS OFFICER / TOUR COORDINATOR at BARON SPLANNER INC.
-
• Answer long distance call coming from Japan office.
• Facilitate and answer request from email inquiry
• Arrange book local restaurants and recreational tour activities
• Supports Supervisor Works in making daily movements
• Prepared Income Expense Report (IER)
• Reconfirm all booking arrangements and coordinate with the Guides
• Monitor weather conditions and local suppliers availability weekly
• Meet and assist guest upon arrival and departure - MAY 2015 - DECEMBER 2016 SERVICE CREW ( PART TIME JOB) at CONCHITA M. MACALUA (GAFFNEY CAFE AND CATERING SERVICES)
-
• Greet and entertain customers and take their orders and send to the kitchen
• Apply customer service and suggestive selling to customers
• Serve customer order and prepare cold desserts
• Apply customer service and suggestive selling to customers
• Mop the dining area and dispose garbage apply properly segregation
• Make and submit inventory report weekly directly to the owners
• Handle catering services from preparation to serving of foods
• Prepare all needed utensils for the catering ahead of time
• Skirt table and set up tableware arrangements for events