John Kenneth J. Retuba
Address: 347 Marcos Ave Summitville Subd Brgy. Putatan Muntinlupa City
Contact Number: 0977-248-7737
Email Address: j o [email protected]
Career Objectives:
To handle responsibilities in field where I can apply sincerity, honestly and more determination
toward position.
Personal Qualities:
 Hard working
 Willing to be trained
 Can work under pressure
Main Duties & Responsibilities
 Professionally handles high volume inbound calls to quickly identify and resolve
customer issues.
 Enhance customer experience and satisfaction.
 Responsible for creating customer interest to convert to a sale.
 Resolve customer issues via one call resolution guidelines and/ or escalated process
 Thoroughly and efficiently gather customer information, assess and fulfill customer
needs and educate customer where applicable regarding products and services.
Working Experience
C3 Customer Contact Channels
June 8, 2017 to present
Customer Service Representative
ARB Call Facilities
3rd Ave Corner E-Square, Crescent Park West Taguig City
Loan Originator
Feb 6- May 23, 2017
Gadget King International Corporation
Dec 2015- Aug 2016
Sales Staff
Sanford Marketing Corporation
July 31- Dec 31, 2014
Sales Staff

EDUCATIONAL ATTAINTMENT
College Marinduque State College
Secondary Education
2010-2014
Secondary Ilaya National High School
2006-2009
Primary Balimbing Elementary School
2000-2006
PERSONAL DATA
Sex : Male
Age : 26
Civil Status : Single
Height : 5’2’
Weight : 55 kls
Citizen ship : Filipino
Civil status : Single
Religion : Roman Catholic
SSS # : 3-446-05648-2
TIN # : 318 304539 000
Phil Health # : 092015421764
Mother’s Name : Susana M. Jalotjot
Father’s Name : Feliciano M. Retuba
CHARACTER REFERENCE
Xavier J. Retuba
Sales Officer at Alpine Commercial Corp.
0930-524-0061
I hereby certify that all details in this document are certified true and correct.
JOHN KENNETH J. RETUBA