Monitor public areas and function rooms when scheduled assignment. Responsible for monitoring public areas and all function rooms, then directly reports findings and concern to executive housekeeper and general manager within the time of duty. Only housekeeping supervisor trained, knowledgeable and trusted to be rotated as suoervisors for FLOORS,LINEN,PUBLOC AREA,GRAVEYARD AND TURNDOWN in the hk department. Inspects and ensure cleanliness the area assigned the see level of CLEANLINESS. Creates reports of findings ,issues and concerns in every shift.
Assisited customers by providing detailed informatiom, resolving thier complaints,ensuring safety, thorough assistance and putting smiles on thier faces.
Reported any maintenance concerns imperfection in guest rooms and nearby areas. Reporting any damages, maintenance problems, safety issues and potential hazards to management,ensuring adherence to safety code procedures.