AGOLA SUSAN                                                                                                                                                                                      [email protected],                                                                                                                                                                                              +256781060130 P.O Box 23267,                                                                                                                                                                         Kampala.                                                                                                                                                                                                               EXPERT ADMINISTRATOR & PROJECT MANAGER
Versatile, result driven professional with over 12 years of comprehensive experience developing exceptional relationships with clients, peers and senior leadership to provide sustainable business solutions. Superb project leadership abilities and personal management skills with strong expertise in the humanitarian and banking sector. Proven problem solving and analytical thinking skills, a fast learning curve and the ability to adapt to evolving industry trends. A dedicated professional with the drive and skill-set to excel in a fast paced leadership role enhancing a company’s ability to capture profitable markets.
CORE COMPETENCIES
Relationship management – Problem solving ability- Strong administrative skills-Numerical and report writing skills-Team player-Interpersonal skills- Creative, open-minded and a self-learner- Project management- Technological proficiency- Communication –Attention to detail- Able to oversee multiple tasks- Able to build trust and enforce procedures-Strategic planning- Contract negotiation and Cost reduction.
ACHIEVEMENTS
Managed to having strengthened financial monitoring system at Volunteer Services Overseas International, Uganda and I am happy for that tremendous achievement. Successfully guided a team of staff to establish proper financial records and filing system at Earthsavers offices by carrying out in-house trainings
EXPERIENCES
Voluntary Services Overseas International 2014-2017 Finance and Administrative Assistant
Administrative
 Assisting in requisition of office supplies, equipment and arranging for distribution together with the appropriate inventory records.
 Liaising with external contacts such as utility companies and contractors, service providers, ensuring services are delivered on time and on budget.
 Assisting in the daily functionality of the organization, ensuring utilities, food and other supplies are available, and that all other requirements are in place.
 Welcoming and briefing new VSO staff and visitors to the branch, planning for their arrival by preparing food and accommodation, arranging transportation if required and ensuring they have all the information needed for their stay.
 Submitting accurate and timely internal reports as required by headquarters.
 Attending meetings on day-to-day admin matters; administering the movement of VSO staff members and monitoring their attendance records, leave plans, overtime and visa requirements.
 Developing and maintaining a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of base-related activities and requirements.
 Developing positive relationships with stakeholders, representing VSO and ensuring good co-operation.
Finance
 Supporting the Finance officer and ensuring all finance procedures are being correctly followed.
 Monitoring branch expenditure, ensuring the correct procedures are followed and that all payments are in line with base budgets.
Earthsavers Movement Uganda Chapter 200-2013 Accounts and Administrative officer
 Attending meetings on day-to-day admin matters; administering the movement of staff members and monitoring their attendance records, leave plans and overtime.
 In charge of requisition of office supplies and equipment.
 Arranging appointments and maintaining supervisor’s calendar, receiving visitors, placing and screening telephone calls and answering queries with discretion.
 Preparing invoices and tax returns; Bank reconciliation statement, petty cash, debtors and creditors ledger payroll and treasury work; filling of vouchers & other documents.
Barclay’s Bank of Uganda Ltd 2006-2009 Customer Advisor / Administrator
 providing advice and ensuring administrative support as required.
 Generated ideas on how to serve customers better and how to solve the problems
 Attending meetings on day-to-day admin matters; administering the movement of Barclay’s staff members and monitoring their attendance records, leave plans and overtime.
 Developing positive relationships with clients and ensuring good co-operation.
 Developing and maintaining a transparent, honest and supportive communication structure with colleagues to ensure they are kept informed of branch-related activities and requirements.
 Reflecting on the values of Barclay’s bank with team members, local staff, beneficiaries, and external contacts.
 submitting accurate and timely internal reports as required by management.                                                                  EDUCATION                                   DEGREE                           YEAR
Makerere University Kampala         BBA                                       2000-2003