Harold T. Abian

30A Camp Dangwa La Trinidad Benguet/104 Asistio St. Caloocan City, Tel. # +63 929 440 6324, e-mail: [email protected]
Information Technology specialist with comprehensive.knowledge of managing various technologies used in telecommunications to meet the holistic set of deliverables expected. Passionately committed to produce true world class results and apply broad skills and competencies to accomplish professional objectives.

SUMMARY OF QUALIFICATIONS

·         10+ years of experience in Information Technology working in telecommunications company

·         Installs and maintains Oracle Weblogic running on Linux

·         Strong experience in Unix / Linux operating system

·         Profound knowledge about every facet of Microsoft Office Software

·         Deep knowledge of middleware technologies

·         Knowledge of working in a Data Centre setup

·         Ability to adapt new technologies introduced and able to implement them in current running systems

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

TECHNOLOGY SPECIALIST                                                                       2011 – Present

TELUS INTERNATIONAL PHILIPPINES

·         Responsible for configuration of middleware application servers(Weblogic), deployment of

middleware applications, and technical triage of defects raised by QA teams

·         Development of middleware applications to pre-production and production environments

·         Conduction root cause analysis of performance issues from testing and production environments

·         Act as a single point of contact for all environment related issues for a project or release

·         Troubleshoot and resolve environmental defects within there SLA

·         Assist with scheduling and execution of non-production middleware infrastructure change

management activities

·         Proactively monitoring of middleware platform

·         Co-ordinate all activities between Environment Management and other teams (Developers, DBA’s, SA’s etc)

JUNIOR SYSTEMS OPERATOR                                                                                         2007 – 2010

SMART COMMUNICATIONS, PHILIPPINES

• 24X7 proactive monitoring of all Managed Services components like Network, Systems,

Storage, Servers and Appliances using industry standard monitoring tools.

• Respond to alerts quickly in order to maintain the highest available uptime of the services

and components being managed.

• Receives and responds to client support requests (tickets) including service requests and

inquiries in a timely and effective manner by answering known questions and remediating

technical problems

• Generate and provide timely reports for management, clients, and other support groups as

needed

• Create and provide operational reports such as system uptime, Bandwidth Utilization,

Server Disk Usage, Trending reports and etc. as may be required by management, clients

and other support groups.

• Create and deliver service requests (e.g. user accounts creation, change password, etc.)

relating to the services being managed

• Transmit and extract data files by connecting to counterpart servers via WinSCP or Oracle9i

discoverer.

• Manage and monitors storage systems to ensure adequate capacity, performance and

availability.

• Tape management (backup, restoration, and tape inventory) with System Backup and

Recovery Management in Veritas Netbackup Manager.

• Participates in Disaster Recovery Operations, Daily Operations, Data Centre Operations,

Report Generation and Distribution

• SAP- modules/server monitoring, job scheduling and job monitoring.

• Creation of LUNs (Linux based servers)

EDUCATION
BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY, University of the Cordilleras, Philippines   2006

CERTIFICATES AND TRAININGS
EM TOOLS TRAINING, UDEPLOY, F5, BASIC ANSIBLE, Telus Canada 3777 Kingsway Burnaby British Columbia Canada                                                                                                          2017

WEBLOGIC ADMINISTRATION AND OTHER MIDDLEWARE TECHNOLOGIES, Telus Canada 3777 Kingsway Burnaby British Columbia Canada                                                                    2015

NETWORK PLUS, Ama Computer Learning Center, Baguio City Philippines                                                   2006

COMPUTER NETWORKING AND TROUBLESHOOTING, Systems Technology Institute, Baguio City Philippines                                                                                                                                                  2005