MARTI M. RIZALA
Marzan St. Sampaloc, Manila Philippines
Mobile No. 09123954502

OBJECTIVES

To do my responsibilities and duties in the company with all honesty and to use and enhance my skills and knowledge that I gained from my past experiences and also provide a good quality service

PERSONAL SKILLS

Good interpersonal communication skills
Ability to adapt new environment
Can work under pressure
Dependable, analytical and hardworking
Can learn new things
Capable of maintaining good relations with staff

EDUCATIONAL ATTAINMENT

Tertiary:
June 2005–March 2010 Bachelor of Science in Hotel & Restaurant Management
University of Perpetual Help System
Malasiqui, Pangasinan

Secondary:
June 2001-March 2005 Bayambang national High School
Roxas st., Bayambang, Pangasinan

Primary:
June 1995-March 2001 Bacnono Elementary school
Bacnono Bayambang, Pangasinan

AWARD RECEIVED

Best in Housekeeping

WORKED EXPERIENCE
HUNGRY BUNNY
Nov. 2017 – January 2019
Hotat bani tamem Riyadh, Saudi Arabia                Dining Supervisor
Duties & Responsibilities
Assist the Restaurant Manager in Interviewing, selecting, training, supervising. counseling and disciplining outlet staff.                                                     • Supervising the floor during meal periods to ensure that all Capella standards and steps of service are met through all guests interactions.                                         • Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift                          • Communicate effectively, both verbally and in writing, to provide clear direction to the staff.                • Observe performance and encourage improvement where necessary.                                           • Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.          • Remain calm and alert, especially during emergency situation, activity, serving as a role model for the staff and other hotel employees
HUNGRY BUNNY
Nov. 2016 – November 2017
Hotat bani tamem                    Riyadh, Saudi Arabia                Cashier
Duties & Responsibilities              Receive payment by cash, check, credit cards, vouchers, or automatic debits.                        Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.    Interacting with the customers that come to the counter.
BIZU
Sept. 2012 – march 13,2015
ground Floor St. lukes global city taguig, Philippines
Barista/Dining staff/Cashier

BIZU
August. 2015 – sept,2016
ground Floor West Tower Condominium, Rockwell Makati
Barista/Dining staff/Cashier

Duties & Responsibilities
-Present Menus to guest and answer questions about menu items
-Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
-take orders from guest for food or beverages
-Deliver excellent customer service, at all times
-inform quest of daily specials
-check w/ quest to ensure that they are enjoying their meals and take action to correct any problems.
STARBUCKS MANILA,PHILIPPINES                APRIL 2016 – JULY 2016                    CASHIER/BARISTA
Duties & Responsibilities                   Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.                                             take orders from guest for food or beverages                                   Deliver excellent customer service, at all times

TROPICAL HUT La-salle
May 2011 – August 2012
Dining crew/Cashier

Duties & Responsibilities
-Responsible for providing courteous and efficient food and beverage servicesto the customers
-to perform general housekeeping and cleaning duties
-count money in cash drawers at the biginning of shitfs to ensure that amounts are correct and that there is adequate change.

SECRET RECIPE
May 2010 – July 2010
Kitchen staff

Duties & Responsibilities
-prepare, cook and present food quickly and efficiently
-assist in keeping the kitchen clean, hygenic and tidy at all times

TRAININGS/SEMINARS AND WORKSHOP ATTENDED

December 14-19, 2009 Housekeeping, Food and Beverage Service & Bartending
Seel Hoteliers Consultancy & Training Services
Pasay City, Philippines

November 28, 2009 Bartending and Comprehensive Food & Beverages Service II
Seel Hoteliers Consultancy & Training Services
CAP Bldg. Dagupan City, Pangasinan

Feb. 17, 2008 Menu Planning and Food Beverages Control
Cinema 1, SM Luneta Hill Baguio City

August 25, 2006 REGENCY HOTEL
Calasiao, Pangasinan

September 23, 2005 White Rock Beach Resort
Subic, Zambales

PERSONAL INFORMATION

Primary Address: Primary Address: Sampaloc, Manila
Mailing Address: Brgy. Zone 5, Bayambang, Pangasinan
Birthday: March 18, 1989
Age: 29
Gender: Male
Nationality: Filipino
Language/Dialect spoken: English, pangasinense, Tagalog
Parents: Faustino Rizala
Carina Rizala