Emmeline Q. Patalud

48 years old

B20 L24 Cambridge St. Phase 1 Avida Settings Molino 4 Bacoor Cavite

09175004204
Education
College | 1987-1991 | AMA COMPUTER COLLEGE
Bachelor of Science in Computer Science

highschool | 1983-1987| SaNTA  ISABEL COLLEGE
Skills
§  Administrative

§  Customer Service

§  Interpersonal

§  Sales and Marketing

ANDRITZ  phils (april 2014-may  2018)
o   SECRETARY/SALES COORDINATOR

Duties and Responsibilities:

·         Assits Country Manager with regads her business appointments and operations

·         Scheduling of meetings and itineraries

·         Correspondences

·         Responds to clients’ questions and complaints

·         Support services to administrative functions

MAPFRE INSURANCE , INC   (2010-2012)
o   SALES AGENT

Duties and Responsibilities:

·         Develops positive working relationships with clients

·         Deliver policy

·         Coordinates with Insurance Adjusters about claim

·         Responds to clients’ questions and complaints

·         Follow up payments of the client

·         Meet sales target

AUTOMOTIVE INC (2005-2009)
o   SALES SECRETARY/ PURCHASING OFFICER

Duties and Responsibilities:

·         Tracks orders and deliveries

·         Researching potential  suppliers

·         Monitors stocks

·         Updates inventories

·         Follow up suppliers

·         Coordinates with warehouse if  products arrive in good condition

·         Secretarial fumctions

DAVID CONSUNJI CORPORATION (1999-2004)

o   EXECUTIVE SECRETARY TO THE  VICE PRESIDENT

Duties and Responsibilities :

·         Assist in planning appointments, meetings and conferences

·         Keep minutes

·         Performs a variety of administrative tasks

·         Receiving and screening phone calls

·         Handle confidential documents

·         Monitors stocks for the commissary

NISSAN CAR LEASE PHILIPPINES, INC (1995-1999)

o   CUSTOMER SERVICE/RESERVATIONS

Duties and Responsibilities

·         Encourage passengers in Ninoy Aquino Airport to take a transport service

·         Maintain positive business relationships to ensure future sales

·         To promote the car lease

§  To achieve sales targets

§  To give excellent quality service to the customers

Seminars

·         AUTOMOTIVE TECHNOLOGY INC.

—INTERNAL CUSTOMER SATISFACTION  (Attitudinal approach)

·         NISSAN CAR LEASE PHILS, INC.

—WORK ATTITUDE AND VALUES ALIGNMENT PROGRAM

·         NISSAN CAR LEASE PHILS,INC.

—CUSTOMER SERVICE TRAINING PROGRAM