As a dedicated hotel professional my objective is to work in an organization where work is learning for me, every day I improve myself so that each guest in my organization whom I serve leaves satisfied and happy and to show utmost optimism, honesty and professionalism towards my employers.
PROFESSIONAL SKILLS:
✓ Complete knowledge on departmental SOP’s.
✓ Software systems knowledge includes Micros and POS.
✓ External and internal audit guidelines and corrective actions.
✓ First aid and fire life safety.
✓ Knowledge of MS office (Word, Excel and Power Point).
✓ Up selling and smart selling skills.
✓ Good communication skills.
✓ Strong motivational skills
✓ Professional and positive attitude. To maintains flow of function & interaction between front & back of the house throughout the service.
GENERAL RESPONSIBILITIES:
✓ Executing daily operations to perfection.
✓ Responsible for daily food and beverage operations of the restaurant and smooth functioning of the department.
✓ Active involvement in sales and marketing initiatives to promote the events and food festivals at the restaurants.
✓ Coordinating with the other departments of restaurant for operational requirements for quick and efficient service to the guests.
✓ Supervising daily restaurant operation and ensuring smooth functioning.
✓ Taking direct orders and assisting the restaurant supervisor.
✓ Inventories.
✓ Handling guest complaints.
✓ Opening and closing of the restaurant.
✓ Coordination with other departments.
GENERAL RESPONSIBILITIES:
✓ Take the order from the guest.
✓ Serve the food to the guest.
✓ Responsible for Inventory Operations.
✓ Handing the guest complaints.
✓ Delivering the quality services to guests.