JOB OBJECTIVE
Committed to professionalism; highly organized, work under strict deadline schedules with attention to detail; have high knowledge in written and verbal communication skills.

EDUCATION
2011-2015 Rizal Technological University
Major: Office Management
Year Graduated: April 2015
Degree: Bachelor of Science in Office Administration

WORK EXPERIENCE

United Coconut Planters Bank (UCPB)
Position: Client Information Management and Report Section
Associate
May 2016 – Present
Makati City, Metro Manila Philippines

Job Responsibilities:

Manage client records thru creation/updating/maintaining accurate and complete Anti-Money Laundering Act and Bangko Sentral ng Pilipinas required information in the systems.
Monitor client’s records in the system.
Monitor probable duplicate client’s records and ensure compliance process prior to CIF normalization in the system.
Ensure request for updating/maintenance/correction and CIF normalization are properly approved by an authorized officer of the bank.
Manage the compliance of correct AMLA address format for Head Office units thru Data Quality System.
Check system problems encountered in processing requests/maintenance and immediately report to the supervisor and coordinate with end-user and ITD on the resolution for necessary changes in the system to address the same.
Attend to queries and ensure that all issues/concerns raised are properly addressed and resolved.
File instructions and other supporting document in an orderly/organized scheme.
Collaborate/Interact/communicate with Branches/Collection/LDD/Lending Units/MG/HRG/RMG/CRC, ITD in implementing requests/instruction as needed.
Prepare reports/simple instruction to assist branches and borrowing units.
Participate in system testing prior to issuance of certification of acceptance and implementation in production.

PCM BPO, LLC
Position: Sales Support Associate
January 2016 – April 2016
Mandaluyong City, Metro Manila Philippines

Job Responsibilities:

Responsible for entering details of incoming orders on a computer system, checking that products numbers, discounts and prices are accurate.
Update customer’s records and communicate details of order, inquiries and deliveries to representatives and Account Executives.
Requesting client and vendor invoices via e-mail when Account Executives or customers requesting for it.
Coordinating to different department to fulfill what are the needs of the Account Executives.
Receiving calls from the customers, assisting them and transfer to their respective Sales Representative.

Top40 Apparel, Inc.
Position: Office Clerk
August 2015 – October 2015
Mandaluyong City, Metro Manila Philippines

Job Responsibilities:

Answering & transferring phone calls
Calling suppliers & sponsors
Summarizing concerts/events expenses
Making vouchers and cheques
Receiving incoming letters.

PRACTICAL EXPERIENCES
Philippine Vending Corporation
HR Department
November 2014 – March 2015
Pasig City

Duties:

Encoding
Filing
Photocopying documents
In-charged with the 201 files and government
documents of the employees (SSS, PagIbig, Phlihealth)
Updating information of motorcycles insurance

NetPacific Inc.
Purchasing Department
June 2014 – September 2014
Makati City

Duties:

Photocopying and scanning large number of documents
Updating information on the database
Sorting and filing different kinds of receipts
Answering phone calls

CHARACTER REFERENCES

Analyn Collantes
Teller
United Coconut Planters Bank
09958446460

Elmarie Tolentino
Processor
United Coconut Planters Bank
09362962644

Rosa F. Diestro
Office Management Dept. Head
Rizal Technological University
09214736752

AIZA J. PASANDALAN