NUR AYNA ISMAEL
PNB Subdivision,Turno,Dipolog City
Email address: [email protected]
Contact No: +63 936-253-5376

OBJECTIVES:
To obtain a position that will enable me to use my strong organizational skills, educational background
and ability to work well with people.

WORKING EXPERIENCE:

Account: Project Knight (TMG)
Position: Process Executive Voice
Description: HMO (Medicare Benefits)
Company: Cognizant Technology Philippines
Place:
Skyrise 4,IT Park, Cebu City (Jan. 22,2018-September 2018)
Account: Sprint
Position: Customer Service Associate II
Description: Process Billing,changing plan and upgrade.
Company: CVG Banawa
Place:
Banawa, Cebu City (June 2017-January 5, 2018)
Account: Cable Satellite Services (DirectTV) and College Board
Position: Customer Service Associate
Description: We process payment and move subscriber location.
We assist student to process their payment and assist them how to register via online.
Company: Alorica Philippines Inc.,
Place:
Southgate Alphaland,Makati City (July 2,2012-Sept. 2014)
Account: AT&T RECIEVABLE MANAGEMENT(Collection)
Position: Customer Service Representative II
Description: Collecting payment from subscribers. Processing payment arrangement.
Company: Teleperformance Inc.
Place:
Pasay City 1300 (August 2011-May 31, 2012)
Position: Telemarketer
Company: Philplans Inc.
Place: Cubao,Quezon City (July 2011-Aug.2011)

EDUCATIONAL BACKGROUND:
Vocational:
St. Augustine School Of Nursing (2008-2010)
Zamboanga City
Course: Practical Nursing College:
Zamboanga Arturo Eustaquio College (1998-2001)
Zamboanga City
Course: B.S Respiratory Therapy
Secondary:
Pilar College (1994-1998)
Zamboanga City, Philippines Primary:
Talon-Talon Elementary School (1987-1994)
Zamboanga City, Philippines

SKILLS:
❖ Computer literate
❖ Self-motivated and hard working
❖ Good in oral and written communication and presentation skills ❖ Able to get along well with co-workers and accept supervision.
❖ Ability to work under pressure without affecting performance

PERSONAL DATA:

Gender: Female
Birthday: August 27, 1981
Civil status: Single
Religion: Islam Citizenship: Filipino
Languange: English and Tagalog