Luis J. Mananzan Jr.
Contact No : +63064080845 218 MH Delpilar, Bayambang
[email protected] Pangasinan, Philippines

JOB OBJECTIVE: A position in Customer service

HIGHLIGHTS OF QUALIFICATIONS

Outstanding customer service skills; diplomatic and patient with all types of individuals and organization levels.
Highly organized, with great attention to detail and follow-through.
Flexible; able and willing to learn new things.
Professional in appearance and strong work ethic.
Computer skills include: software programming and hardware trouble shooting, video and photo editing etc.

RELEVANT ACCOMPLISHMENTS
2016. Assistant cook for Atlantis pride / BRIGHT MARITIME CORP., ERMITA MANILA
Preparing breafast everyday for the crew
Maintening the galley clean
Making sure the the crew is well serve.

2013 Collection account buffer for WHEELTECK Motors, Bayambang Branch
Increased number of accounts by 30% through telephone assistance.
Created an efficient, easy to settle unpaid accounts which helps customers to finish there at rest accounts.
Responded to customer inquiry calls and text, quickly assessing the customers’ needs and problems in order to deliver an ideal solution.
Performed on-line troubleshooting: identified problems, give technical advice, field service requests, and followed up on scheduling.
Submitting daily, weekly and monthly account reports.

Account specialist collector for WHEELTECK Motors
Increased number of accounts by 85% through cultivated relationship with customers under my area account files including problem accounts.
Increased the number of accounts by promoting and motivating regular and new customers.
Meeting and monitoring including problem accounts.
Submitting daily, weekly and monthly account reports.

2010 Sales associate for SANYO PHILIPPINES EMILIO S. LIM APPLIANCES OLONGAPO
Respect and understand to hundreds of customers
Awarded as 3rd top salesman for reaching 400,000 sales in a month.

2006 Data Encoder for PNP POLICE CLEARANCE
Proficiency and accurate encoding on PNP police record files.
System analyst and designer for PNP POLICE CLEANCE
System programmer and maintenance of millions of record files of the PNP records.

PERSONAL PROFILE
Address : 218 MH Del pilar Bayambang, Pangasinan Contact : +639064080845
Marital Status : Single
Birth Place : Bayambang Pangasinan Gender : Male

EDUCATION
Cruise ship Management / hotel and restaurant management 2012 (CSM)
St. BenildeCenter of Global Competency, Olongapo City

Bachelor of Science in Computer Science 2006 (BSCS)
ST. Columban college, Olongapo City