JUAN CARLOS SILVA

460 Angeles Street, Lafuente, Santa Rosa, Nueva Ecija

Mobile No.: 09171182870

Email: [email protected]

Career Objective

Reliable individual with strong work ethics eager to obtain a position. Bringing a strong dedication to the work and a high degree of passion for work.

Key Skills Summary

Excellent communication skills through 5 years of customer service and academic study
Proficient user of Excel, Word and PowerPoint
Responsible, hardworking and ability to deal with pressure
Able to multitask without compromising quality of work
Profound ability to learn new tasks quickly

Education

ITIL Foundation Certification Program             Aug 14 – Aug 16, 2018

Active Learning

Greenhills, Manila

Advanced Diploma of Information Technology May 2011 – Aug 2013

Kent Institute Australia, Sydney, Australia

Certificate IV in Business Aug 2010 – Apr 2011

Kent Institute Australia, Sydney, Australia

Bachelor of Science in Computer Science June 2002–Mar 2007

STI College, Baguio City, Philippines

Employment History

Project Houseman Jan 2017 – Mar 2018

Meriton Suites Waterloo

NSW, Sydney

Houseman Sep 2014 – Feb 2015

Meriton Serviced Apartment, North Ryde

NSW, Sydney

Houseman Feb 2013 – Sep 2014

Meriton Serviced Apartment, Pitt Street

Room Attendant

Meriton Serviced Apartment, Pitt Street July 2010 – Jan 2013

Responsibilities:

Demonstrated organisational skills by ensuring stock is properly managed and replenished
Handled daily and weekly takings
Appear to guest needs, enquiries and requests in a timely manner
Attend to housekeeping staff requests in a timely manner
Time accomplish jobs and requests accordingly
Delivery on linen and amenities to the floors
Project cleaning on a weekly basis
Highly skilled in sweeping, moping, washing, and polishing floors
Assisted other room attendants to perform their job efficiently
Inventory and stock control
Filled all chemical dispensers for the cleaning department
Moving furniture as required
Restaurant Manager Oct 2008 – May 2010

Responsibilities:

Hire, train, supervise, and schedule kitchen and service staff
Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste
Coordinate with the chef to plan special menu items
Monitor compliance with safety, sanitation, and food preparation standards
Develop and revise kitchen procedures to optimize workflow
Compile, analyse, and interpret financial data to develop accurate projections and ensure profitability.

CADD Operator June 2008 – Sep 2008

St. Luke’s Medical Hospital, Global City, Philippines

Responsibilities

Developed detailed figures and layout drawings for a wide range of projects.
Updated client’s existing drawings and plans based on new design revisions and criteria.
Prepared drawings according to established standards, procedures and requirements.
Worked and collaborated with project engineers and client staff to better meet project needs.
Managed computer aided designing for the clients
Ensured quality work to meet organization’s expectations
Ensured accuracy and best practices of the designed product for the organization

Personal Attributes

Communication skills

Impeccable communication skills developed through customer service experience
Proficient written and spoken English skills

Responsible, trustworthy and strong work values

Handles money and trusted with shop keys
Had been the manager in charge for the restaurant

References

Shailendra Thapa Aljubech Macalalad

Supervisor Supervisor

Meriton Serviced Apartment Meriton Serviced Apartment