ANGELORE MYRIELLE D. BERNIDO

• Ocaña, Carcar, Cebu
• Mobile. No. 09275389673/09426730443
• Email: [email protected]

Personal Data:

Nickname: Angel
Date of Birth: September 22, 1982
Place of Birth: Carcar, Cebu
Sex: Female
Age: 36
Religion: Roman Catholic
Citizenship: Filipino
Weight: 51 kgs.
Height: 5’ 0”
Civil Status: Single
Language Spoken: Cebuano, English
Father’s Name: Abundio Bernido
Mother’s Name: Araceli Bernido

Educational Background

Tertiary: Southwestern University
BS Computer Science
Villa Aznar Rd. Urgello St., Cebu City
March 2003

Secondary: St. Catherine’s College
Carcar Cebu
March 1999

Primary: Ocaña Central School
Carcar Cebu
March 1995

Work Experiences:
Position: Customer Service Representative
Company: Wipro BPO Philippines Ltd. Inc.
Mindanao Street, Cebu Business Park
Ayala Center Cebu, Philippines 6000
July 2015 up to present

Position: Customer Service Representative Non-voice
Company: Sykes Asia Inc.
Synergis Building F. Cabahug Street
Mabolo Cebu City Phils. 6000
October 2012- November 2014

Position: Data Entry Operator/Quality Assurance
Company: Trax Technologies Inc.
Asia Pacific Region 8th Floor, i2 Building Asiatown, I.T. Apas Lahug, Cebu City
August 2011- September 2012

Position: BPO Agent/ Data Entry
Company: ADS Philippines Corporation
2/F Imez Building – MEZII – Baranggay Basak
6015 Lapu-lapu City Cebu Phils.
April 2011-August 2011

Position: Data Entry Operator/Quality Assurance
Company: Trax Technologies Inc.
Asia Pacific Region 8th Floor, i2 Building Asiatown, I.T. Apas Lahug, Cebu City
October 2010- April 2011

Position: Voicemail Transcriptionists
Company: Northern Transcription Works Inc.
General Maxilom Avenue. Cebu, City
March 2008- March 2010

Position: Indexer/Abstractor
Company: Innodata XML Content Factory, Inc
HVG I.T. Park, Subangdaku Mandaue City 6
December 2005- February 2008

Duties and Responsibilities:
• Responsible for the execution of tasks in production such as encoding, data processing, editing, formatting, parsing, checking and other tasks necessary in the delivery of the product to client.
• To update and maintain the records of our clients/customers.
• Studies and Familiarizes oneself with project rules, specifications and updates of the assigned project/s.
• Ensures that daily production output meets the quota and accuracy requirement of the assigned task/s.
• Ensures that steps specified in the work instruction are followed and in conformance to the specifications of client.

Skills:
Proficient in MS Excel, Word, PowerPoint and other MS Office Applications…Internet Savvy, Proficiency in Web Researching

References:
Mrs. Cecille Ortiz—–Team Leader
Wipro BPO Philippines Ltd. Inc.
Mindanao Street, Cebu Business Park
Ayala Center Cebu, Philippines 6000
+639229022903

Mr. Ian Dominic Ouano—–Team Leader
Wipro BPO Philippines Ltd. Inc.
Mindanao Street, Cebu Business Park
Ayala Center Cebu, Philippines 6000
+639173762130

Mrs. Adelaida Mancera Abolucion —–Team Leader
Wipro BPO Philippines Ltd. Inc.
Mindanao Street, Cebu Business Park
Ayala Center Cebu, Philippines 6000
+639176749844