VIVEK KUMAR BHARDWAJ

Villa No.: C-8, Green Park, Rudrapur,

Distt.: U.S.Nagar, State: Uttarakhand, Pin code: 263153

Cell: +919759244144 | [email protected]

https://www.linkedin.com/in/vivek-bhardwaj-55117648

Professional Summary

An accomplished Microsoft Certified IT professional with a strong technical background and excellent client service record as well as experience in PC Manufacturing. Adept at explaining complex technical concepts and processes to clients and non-technical staff in a clear and understandable manner.          Also, able to be reversing inefficiencies, conducting Line and ESD audits during production. maintain QA checks and many more. Efficient Team player, combining sound communication, interpersonal skills & target centric approach with analytical & leadership capabilities to enhance organizational objectives.

Skills

Quality Assurance, Quality Control, Testing, New Products Investigation, Customer Interaction, Technical Support, Process improvements, ISO Auditing, ESD Auditing, EHS Auditing, Team Lead Quality.

Professional Experience

Manufacturing Operations Associate-III                                     Sep 2008 – Present

Hewlett Packard India Sales Pvt. Ltd.

Ø  Actively participate in management team’s effort to improve and scale the middle-office capabilities.

Ø  Project work and additional tasks as assigned by Supervision Management, also Manage and monitor daily workflows on shop floor.

Ø  Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others.

Ø  Work with vendors and shift teams to execute on check in, prep, check outs and collection activities.

Ø  Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.

Ø  Analyze and make recommendations with ongoing problem identification and process improvements.

Ø  Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Ø  Conduct Training of Consumer as well as Commercial Notebook models newly launched at HP plant.

Ø  Efficiently conduct Line, ESD & EHS Audits on the Shop floor.

Ø  Maintain the Quality Documents as Check list, E.S.D. Log file, Quality Audit failures etc.

Ø  Identify cause of failure parts which have failed in Repair Station during production & Quality Audit.

Trainee Engineer                                                                            Oct 2006 – Aug 2008

Rt-Outsourcing Services Ltd.

Ø  Provided Desk support for Desktop, Notebook & HP IPQ (Pocket PC).

Ø  Effectively managed installations of operating systems, application software and their troubleshooting.

Ø  As a Trainee Engineer, remained accountable for technical support on-site or via phone or email.

Ø  Adroitly handled installation of Servers ml-350, 570 & Blade.

Computer Operator                                                                       Sep 2005 – Aug 2006

CIIT Institute

Ø  Installed and maintained computer operating systems hardware and software packages.

Ø  Troubleshooting different computer issues.

Ø  Verified fresh hardware and software for compatibility with company systems.

Ø  Determining and installing appropriate security measures.

Ø  Configuring computer networks.

Professional Certifications/Trainings

Certifications

Ø  Certification for Notebook, Desktop, Lower End Printers & IPQs (Pocket PCs) by Hewlett Packard India Sales Pvt. Ltd.

Ø  Microsoft Certified Professional (MCP).

Ø  Certification for computer fundamental HTML with front page, Programming with C from APTECH Computer Education.

Ø  Vocational training from Govt. of India, Min. of Defense OPTO Electronics factory Raipur, Dehradun.

Trainings

Ø  Training of modern tools like 5’s, Kaizen, 7 QC tools etc.

Ø  ESD training

Ø  ISO training

Ø  ERT training

Ø  FIRST AID training

Education

Bachelor’s Degree – Computer Science                                                               2012

Diploma – Computer Science                                                                                   2005

Personal Profile

Date of birth              :  5th Jan 1984                                                         Passport Details: J6666617

Alternate contact      : +919759223084                                                    Valid up to: 20-Apr-2021

Alternate email         :  [email protected]                Skype ID: vivekksp

Languages known   :  English & Hindi