Mariel Dela Cruz Sison

+971554165531

[email protected]

A hospitable and team player who execute a high standard of customer service.
Making sure that every guest/customer is served by having polite and
professional attitude.

Seeking a position that has a dedication to customer service, innovation and
growth. I am hopeful that after reviewing my qualifications, you will consider
me as a potential match for a position with your company.
WORKING EXPERIENCE

Position: Waitress

Company: Golden Sheep Restaurant LLC.

Date: July 2015 – January 2018

Position: Crew/OJT

Company: Pizza Hut Philippines

Date: January 2015 – March 2015

·        Assist and greet whoever enters the restaurant

·        Take customer orders and deliver food and beverages

·        Make and present menu recommendations

·        Provide detailed information of the menu when asked by customer (use for potential food allergies or customer’s food preference)

·        Lift heavy trays filled with glassware/food

·        Arrange table settings and maintain a tidy dining area

·        Carry dirty plates, glasses and silverware to kitchen for cleaning

·        Execute excellent service and ensure customer satisfaction

Position: Sales Clerk

Company: SM Supermall Philippine

Date: May 2018 – January 2019

·        Obtains or receives merchandise, totals bill, accepts payment, and makes change for customers in retail store such as tobacco shop, drug store, candy store, or liquor store: stocks, shelves, counters, or tables with merchandise.

·        Sets up advertising displays or arranges merchandise on counters or tables to promote sales.

·        Stamps, marks, or tags price on merchandise.

·        Obtains merchandise requested by customer or receives merchandise selected by customer.

·        Answers customer’s questions concerning location, price, and use of merchandise.

·        Totals price and tax on merchandise purchased by customer, using paper and pencil, cash register or calculator, to determine bill.

·        Accepts payment and makes change.

·        Wraps or bags merchandise for customers.

·        Cleans shelves, counters, or tables.

·        Removes and records amount of cash in register at end of shift.

·        May calculate sales discount to determine price.

·        May keep record of sales, prepare inventory of stock, or order merchandise.

·        May be designated according to product sold or type of store.

EDUCATIONAL ATTAINMENT

·        Course: Hotel Restaurant Services

Institution: ATEC TECHNOLOGICAL PHILIPPINES – Philippines

Date: 2013 – 2015

SKILLS

·        Customer Service

·        Communication Skills

·        Computer Applications

·        MS Office – Excel, Words and Power Point

·        Team Player

·        Can work under pressure

·        Can work under minimum supervision

·        Bartending, Food and Beverage Service

SEMINARS ATTENDED

·        “Personality Development”                                        March 13, 2015

·        “On Being a Professional Hotelier”                                         January 16, 2015

·        “The Power of Positive Attitude”                                             October 9, 2014

PERSONAL DATA

Date of Birth       :              November 26, 1994

Place of Birth      :              Philippines

Religion :              :              Christian

Nationality          :              Filipino

Civil Status          :              Single

Visa                       :              Visit Visa

***Character Reference available upon request

I hereby certify that the above information is true and correct to the best of my knowledge and belief.