MAILA “MILES” S. ANONUEVO
Dr. J. Perez Sterlinglife Pamplona II, Las Pinas City
Mobile No. ±639173215349
E-mail: [email protected]

GOAL/INSIGHTS:

I am very keen to work in a professional and innovative organization in which I can share and enrich my academic, technical and professional skills and contribute towards achieving the goal of my employer. I assure you if given an opportunity, I will prove my ability to work under pressure with good self-organizing skills and possessing excellent communication skills, confident of undertaking responsibilities and executing assignments with maturity.

WORK EXPERIENCE:

Position: BACK OFFICE ASSOCIATE
Address: CS-PAC Global BPO
Level 4 Vistamall Las Pinas, Alabang
Zapote Road, Philippines
P.O. Box 1740
Date: November 2016-up to present

Responsibilities: Responsible for entering and maintaining database, record and verify data from a variety of source of documents. Ensures accuracy and on-time execution of the interpretation, data entry,,categorization, validation and submission of all documents in the database and other related system applications. Also includes coordination and communication with clients and ports to ensure clients deliverables are submitted on-time and accurately. Maintains the integrity of the Edison through proper, accurate and timely. Creating shipment booking entries, updating shipment details, creating job costs and other applicable back-office tasks related to the logistics operations.

Position: RECEPTIONIST/ADMINISTRATIVE ASSISTANT
Address: Emkay Interior Design LLC
The Prism Tower, Business Bay, Dubai UAE
P.O. Box: 73348
Date: March 2014 – May 2016

Responsibilities: Handle front desk – meet and greet guests, assist incoming visitors to the office. Keep a record of all walk-in clients and their queries via a database. Draft correspondence to as and when require. Carry out travel bookings for staff vacation. Ensure office maintenance is done in a timely manner. Ordering and managing office supplies. Responsible for handling client’s queries and assist their needs. Carry out clerical duties such as faxing, typing, updating database and filing. In-charge in dispatching and receiving communications thru couriers, overall in charge of incoming and outgoing documents. Takes dictation responses to correspondence, summarizes / prioritizes key information in all correspondence. Screen, sort and distribute incoming and outgoing mail, fax and other documents; respond to or process mail or documents independently. Hands on experience in admin function, maintaining employees file updated and other important documents. Print reports, correspondence, documents and other similar materials of the Office of the Project Managers for submission for Tender Fit-Out works. Maintaining files for invoices, collections and payments and other important documents. Support and assists the project department in the preparation of the correspondences to Clients, Sub-contractors and Suppliers. Assists in the preparation of documents for pre-qualification. Attends to other office related works, as may be required.

Position: STORE SUPERVISOR
Address: Toast Café, Mall of the Emirates
Intercat Hospitality LLC.
Pyramid Building
P. O. Box 52044, Dubai UAE
Date: Nov. 2008 – December 2013

Responsibilities: Supervised the requisition, distribution, and control of inventory including food and beverages and supplies to facilitate both minimum levels of stock on hand and quantity buying. Assigns, supervises, reviews and evaluates the work of subordinate staff. Conducts performance evaluation; maintains time sheets. Maintains catalogues and addresses of suppliers. Coordinates with purchasing department as to policy and procedures used for purchasing and receiving food and beverages items and supplies. Maintains detailed inventory control records following established fiscal control procedures. Establishes safe work practices procedures for checking out materials and equipment to contractors and crews. Maintains positive public and employee relations.

Position: MARSHALL – ASSISTING FLIGHT OPERATION
Address: Emirates Flight Catering Co.
P. O. Box 22525, Dubai International Airport
United Arab of Emirates
Date: June 29, 2003 – Jan. 20, 2007

Responsibilities: Preparing the bulk-food, crew-meals and special meals of
passengers. Maintaining good quality and quantity service. Deals with the crew members regarding with special meals and gives information. Handling day to day manual operation.

Position: RECEPTIONIST/PASSENGER AGENT (On-the-Job Training)
Address: China Airlines
4th fl. Ninoy Aquino International Airport, Philippines
Date: Oct. 2001 – Feb. 2002

Responsibilities: Greet customers and attending their needs, Attending all calls for
Inquiries, Filling all the documents accordingly, Exhibits a cheerful and helpful manner when dealing
customers. Deals with the transaction of clients such as bookings, re-bookings, confirmation of the flights
details. Handling all operational activities like assisting passenger check-in, boarding gate duties, baggage
clearance. Handling day-to-day operational documents such as manifestation list, crew-members list.

EDUCATIONAL BACKGROUND:

COLLEGE:
MAJOR IN TOURISM 1999-2002
CENTRO ESCOLAR UNIVERSITY
Mendiola Manila, Philippines

SEMINARS AND TRAININGS:

Person In-Charge 2012
Intercat Hospitality L.L.C., Dubai U.A.E
Personal & Food Hygiene 2009
Intercat Hospitality L.L.C., Dubai U.A.E
Safety Awareness Jan. 12, 2004
Emirates Flight Catering L.L.C., Dubai U.A.E
Basic Computer & Internet Fundamentals Sept. 26, 2004
Emirates Flight Catering L.L.C., Dubai U.A.E
Manual Handling Oct. 30, 2004
Emirates Flight Catering L.L.C., Dubai U.A.E
Fire Safety Nov. 27, 2004
Emirates Flight Catering L.L.C., Dubai U.A.E
Elementary Food Hygiene Dec. 12 & 13, 2004
Royal Institute of Scotland
Emirates Flight Catering L.L.C., Dubai U.A.E
Basic Familiarization Dec. 15, 2004
Emirates Flight Catering L.L.C., Dubai U.A.E
Fraudulent Document Detection & Passenger Assessment Feb. 2002
Training Course

ACHIEVEMENTS:

Nominee for the Best Employee of the Month for the Month of June 2009 Toast Café, UAE
Best Employee of the Month of June 2009 Toast Café, UAE
Nominee for the Best Employee of the Year 2009 Toast Café, UAE
Best Practicumer 2002 CI, NAIA Philippines

PERSONAL DATA:

Birth date : August 09, 1979
Status : Single
Citizenship : Filipino
Religion : Catholic

REFERENCES:

Available upon request.