CHRISTIAN L. TAÑEGA
Address: B14 L23 Southern Heights II Brgy. UBL San Pedro City, Laguna
Contact#: 09326783007/09060083408
E-mail: [email protected]

Objective: To utilize my specialization, to provide excellent customer experience and be part of company’s success in imparting higher product knowledge and camaraderie.

PERSONAL INFORMATION

Age: 25
Birth Date: Feb. 01, 1994
Birth Place: San Pedro Laguna
Sex: Male
Civil Status: Single
Citizenship: Filipino
Height : 5’5
Weight: 65 klg.
Religion: Methodist

EDUCATION

Polytechnic University of the Philippines – San Pedro City, Laguna (Dec.11, 2015)
Bachelor of Secondary Education Major in English

WORK EXPERIENCE
ACADEMY FOR CREATIVE LEARNERS OF SAN PEDRO Inc.
Professional Private School Teacher (2017-2019) – As a primary school teacher it is my duty and responsibility to provide higher knowledge in different subject matters. I am bound to perform different activities that enhance their micro and macro skills, mastery of the topic, developing higher order thinking skills, and enriching their good moral and right conduct for the betterment of their well-being and using it as a tool for future’s success.

TELEPERFORMANCE PHILIPPINES – SUCAT PARAÑAQUE
Hotel Reservation Specialist – Telco Account (May-Nov 2016) – As a hotel specialist I am bound to give a quality service to the customers who want to reserve a hotel room that is within their budget and preferably within the landmark that they want to be near with. Setting the expectation and building connection with the customers are the highlight of the process. The tasks come with multi-tasking, following the process for asking pd2 question, up selling, and giving a quality service.

CONVERGYS PHILIPPINES – NORTHGATE ALABANG
Customer Service Representative (April-January 2015) – As a DirecTv customer service specialist it is my duty to inform and explain to the customers their billing account update. Setting the expectation and building connection with the customers are the highlight of the process as I explain the changes on the package especially with the date of expiration, leased boxes, trouble shooting with the signals and the fraud policy with some sort of cards. The tasks come with multi-tasking, following the process, up sizing and giving a quality service.

CHARACTER REFERENCES

Ms. Roselyn Nuñez
Teacher
San Pedro City, Laguna
Contact#: 09355756800

Ms. Maricel V. Deborde
ACL – Accounting Head
Muntinlupa City, Manila
Contact#: 091946136664

Ptr. Edwin Elias C. Pitero
Pastor/ Principal
San Pedro City, Laguna
Contact#: 09399076844

I hereby certify that the above information given in this document is true and correct to the test of my knowledge and beliefs.

Christian L. Tañega
Applicant