BARCELONA, JOHN WILMER Y.
09566039832
618 Ruby Street, Country Homes Las Piñas City, Philippines
OBJECTIVE: I am seeking a position in a challenging and interesting environment that will utilize my knowledge and skills while contributing to the organizational goals.
PERSONAL INFORMATION:
Age: 30 years old Weight: 220 lbs.
Date of Birth : June 24, 1983 Height: 5’ 9’ ft.
Place of Birth: Las Piñas City
Civil Status: Single
Sex: Male Religion: Roman Catholic
Citizenship: Filipino
EDUCATION:
Tertiary: PATTS COLLEGE OF AERONAUTICS 2000
Secondary: Saint Mark’s Institute 1996-2000
Primary: Saint Francis of Assissi School 1992-1996
PROFESSIONAL EXPERIENCE
Customer Service Representative 12/2010-04/2013
Acs Xerox One e-com Mall of Asia
Answered inquiries from customers in person and on the phone
Investigated and solved any customer concerns
Reservation Specialist 08/2013-10/2013
C3
Answered inquiries from customers on the phone
Reserved flights and accomodation
Customer Service Associate 10/2013-03/2014
Convergys
Answered inquiries regarding bill and general inquiries about Directv
Receive and process orders for pay per view
SSP 2 Customer Service Advocate 05/09/2014-03/02/2016
Eperformax
· Answered Billing and Account specifics about PayPal
· Helped customer in editing their account.
Customer Service Representative
09/26/2016-05/01/2018
Alorica
· Answered calls regarding Anthem dental.
· Adjusted claims if necessary
Delivery Rider
12/20/2018-Present
Lalamove
· Pick up and deliver clients items.