PERSONAL INFORMATION

AGE : 39
NATIONALITY : Philippines (Filipino/English spoken)
MARITAL STATUS : Married
BIRTHDATE : March 19, 1979
RELIGION : Born Again Christian
e-MAIL : [email protected]
CONTACTS : +6391578872451

OBJECTIVE

To be a part of an excellent company that requires competent and efficient employees. And willing to serve all of my knowledge and strength in order to contribute to the company’s growth.

EXPERIENCE

2013 – March 2017 Altisource Bussiness Solution
(Customer Service Rep. ) Hospitality
• Inbound calls
• Reservation, Inquiries and also Resolution
• Documentation.

Mar 8,2012-Aug 31,2013 Aegis People Support Inc.
(Executive Operation/Hotel Specialist) Expedia Travel Account
• Receives calls from the hotel guest.
• Assist the guest for hotel reservation
• Answers Inquiries
• Document reports after shift.

Nov. 2011- Jan. 2012 NISSAN CAR LEASE PHILIPPINE INC.
(HOTEL LUXURY CAR CHAUFFER)

• Pick-up foreigner guest at the hotel lobby
• Drop at destination
• Drive the hotel guest to their desired places.

2011 March-September located in Canberra, Post and Ads. Australia
(PART-TIME VICINITY MAILMAN)
• Deliver mails, brochures, newspaper and etc…
• Sends delivered/undelivered mail and ads quantity reports thru
e-mail notification.

2010-2011 DataCheck Inc. (QUALITY CONTROL ENCODER)

• Encodes received data from U.S. Based clients.
• Proof reading then finalize it from image to word processing.

2003-2004 American Data Exchange Inc.
(U.S. Counties Land, Title and Tax On-line Research)

• Web Searching for the following details On-line.
• Encodes received data from U.S. Based clients.
• Proof reading then finalize it from image to word processing.
• Gives monthly reports to my Team Lead.

SKILLS

• Knowledgeable in Web Research/Hotel Reservation and Hospitality Services.
• Knowledgeable in different type of computer software and application.
• Knowledgeable in troubleshooting computer malfunction.
• Types / Encodes data 30-40 wpm
• Customer Service Oriented
• Customer Relation and Support skilled

EDUCATION

TERTIARY
 1996-2001 SAINT FRANCIS OF ASSISI COLLEGE SYSTEM

BSCS (BACHELOR OF SCIENCE OF COMPUTER SCIENCE)

Admiral, Las Piñas City

SECONDARY
 1992-1996 SAINT JAMES SCHOOL OF PARANAQUE

Paranaque City
PRIMARY
 1986-1992 SAINT JAMES SCHOOL OF PARANAQUE

Paranaque City

REFERENCE

Ms. Kaye Bacobo
Hospitality Services/Supervisor
0908-8152268

Ms. Rose Navarro
Government Employee
827-5667

Mr. Danny Quizon
Construction (Engineering)
0917-6081146