OBJECTIVE:

To apply for a position which best fit to my qualifications.

To extend my comprehension and to implement my skills, experiences within the challenges throughout a certain profession. To improve and share my abilities, promote high quality performances in the field of  tourism industry.

A challenging career opportunity which would help me utilize my academic background to assistance to gain experience. Employ my excellent interpersonal skills and enable me to make positive contribution to your company.

PERSONAL DATA:

Date of Birth       December 02, 1995
Age                   23
Height              5’4″
Civil Status   Married
Nationality    Filipino
Father’s Name     Delfin M. Balaaldia
Occupation           Toyota Motor Phil.
Mother’s Name  Evelyn B. Balaaldia
Occupation  Housewife
Spouse              Aron Cemeo D. Araño
Occupation       SC at Ford Laguna
WORK EXPERIENCE:

Company: MACRO ASIA Airport Services

Position: Passenger Service Agent 2

Address: 3rd Flr. Skyfreight Bldg A Skyfreight Center Ninoy Aquino Ave Brgy Sto Niño, Parañaque City

Date: March 29,2018-Present

Job Description

Check in counter
Escorts VVIP/VIP and passengers requiring special handling.
Ensures boarding of passengers on correct flights.
Retrieves flight manifest from the hip pouch or telex print out of the TPM from transfer desk.
Meets and greet disembarking passengers with a smile.
Assigned at Domestic and International  boarding gates and arrival flights.
Company: Alorica Lipa

Position: Customer Service Representative (Macy’s Account – Seasonal Account)

Address: SM Lipa City, Batangas

Date: November 25,2016-January 2017

Company: Toyota San Pablo Laguna Inc.,

Position: Marketing Professional

Address: km. 78 Maharlika Highway Brgy. San Benito Alaminos Laguna

Date: February 1,2017-August 25,2017

Company: The Slate (formerly Indigo Pearl)

Position: Service Crew  (On-the-job Training)

Address: Nai Yang Beach, Phuket Thailand

Date: December 2015-February 2016

PROFESSIONAL EFFICIENCIES:

Pleasing Personality
Disciplined
Ability to quickly learn from scratch
Easily gain new skills without difficulties
Diligent, target centric and result-oriented
Extremely productive in a high volume, high stress environment
Efficient to build a good working relationship
Other Skills

Acquires knowledge of using the computer
Proficient in Microsoft Office ( Word and Powerpoint Specifically) and the internet
Acquires the basics of  Chinese Mandarin and French Languages

EDUCATIONAL ATTAINMENT

College : Bachelor of Science in Tourism

Laguna State Polytechnic University

San Pablo City Campus

San Pablo Laguna

Highschool:         Liceo de San Pablo

M. Paulino St.

San Pablo City Laguna

Elementary:        Del Remedio Central School

Brgy.Del Remedio

San Pablo City Laguna

SEMINARS ATTENDED

“English Skills Training” (EST) by World Wide Link Development, Inc (WED Inc)
Behavioral Courses
Human Factors for Airport Personnel
US Disability Act
Safety Management System
Technical Courses
PAL Sabre System                               3. Cabin Door Opening
Passenger and Baggage Handling       4. Dangerous Goods

CHARACTER REFERENCES

Mrs. Ninevetch Grace O. Marco

Dean. College of Hospitality Management and Tourism

Laguna State Polytechnic University San Pablo City

Cell.#: 09285945342

Mrs. Jaime Rivera-Payumo

Owner of Dons Educational Travel and Tours

Paco, Manila

Cell.#: 09212564896

Mr. Patrick Cordova

Team Leader, Alorica Lipa Site

Lipa City, Batangas

Cell.#: 09479937050