JENNIFER T. DELOS SANTOS

14 M Israel St. Zamora Meycauayan Bulacan Philippines
09950846263/[email protected]

CAREER OBJECTIVE
Achieve a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to accomplish the corporate goals.

WORKING EXPERIENCE

BAKER
Zamora, Meycauayan, Bulacan
May 2018 – Current

Job Description:
A. Mixes and bakes ingredients according to recipes to produce breads, pastries, and other baked goods: Measures flour, sugar, shortening, and other ingredients to prepare batters, doughs, fillings, and icings, using scale and graduated containers.

B. Roll, cut, and shape dough according to desired sizes before placing in pans, molds, or on sheets for heating.

C. Inspect food products as well as raw materials to ensure conformance to set standards of quality.

D. Clean and maintain baking equipment prior to use and right after use in compliance with health/safety procedures and guidelines.

E. Set product prices and determine the amount of goods to produce as well as the lifespan of the product.

ONLINE SELLER
Zamora Meycauayan Bulacan
July 6, 2016 – March 10, 2018

Job Description:
A. Conducted retail activities of businesses operating exclusively online. Prepared business strategies, designs, managed inventories, fulfilled shipping online orders through local courier and balanced financial records.

B. Interacted with customers via online using a messenger application in order to get their specific product needs and in return, sold the available product on-hand.

VOLUNTEER DAY CARE CENTER ASSISTANT
Zamora Day Care Centre, Zamora Meycauayan Bulacan
June 20, 2016 – August 20, 2016

Job Description:
A. Assisted the teacher in lecture. (e.g. putting up her lecture board, distributing activity papers to the children)
B. During the school program, acted as a helper to the teacher and assisted the children when in need.

RESTAURANT RECEPTIONIST
State Side Restaurant – Balaga Bldg. Paseo de Congreso, Catman, Malolos, Bulacan
March 01, 2014 – January 15, 2015

Job Description:
A. Greeted arriving guests, welcomed them in the establishment and seated them.
B. Monitored the open dining sections of the restaurant for empty and cleaned tables.
C. Estimated wait times for guests, monitored guest waiting lists and ensured that the needs of the guests were met while they waited.
D. Answered telephone, booked reservations and moved tables together to accommodate large parties.

CUSTOMER ASSISTANT
SSMI SUPER SHOPPING MARKET INCORPORATION
MacArthur Highway, Ibayo, Marilao, Bulacan, Philippines
August 06, 2013 – January 06, 2014

Job Description:
A. As a customer’s primary point of service between a business and it’s customers, I am responsible for any complaints and therefore solved the problem and handled it with calmness and care.
B. Attended customers’ needs in shopping and merchandising products with friendly approach and excellent communication skills to meet all customer’s needs and ensure customer satisfaction.

SEMINARS AND TRAININGS

Integrated Workshop for Hotel and Restaurant Services
Midtown Training Center Corporation
3rd floor 1928 Leon Guinto St. Malate, Manila, Philippines
December 10, 2012 – December 12, 2012

Philippine Airport Ground Support Solution Incorporation (PAGSS)
Finance and Administration Department
3rd floor, PAIR-PAGS Center, Ninoy Aquino International Airport (NAIA), Ninoy Aquino Ave, Pasay City, Philippines
February 07, 2012 – March 30, 2012

Tourism Infrastructure Enterprise and Zone Authority (TIEZA)
Intramuros, Manila, Philippines
Revenue Department
November 18, 2011 – January 31, 2012

EDUCATIONAL ACHIEVEMENTS

TERTIARY EDUCATION

Philippine Aeronautical and Technical School (PATTS)
Bachelor of Science in Tourism Management
Lombos Avenue, Sucat Road, Parañaque City Philippines
Batch 2012 Undergraduate

Our Lady of Fatima University (OLFU)
Bachelor of Science in Nursing
Mc Arthur Highway, Marulas, Valenzuela City Philippines
June 2005 – October 2008 Undergraduate

SECONDARY EDUCATION

Meycauayan College
Mc Arthur Highway, Meycauayan, Bulacan, Philippines
Batch 2005 Graduate

Village Montessori
San Jose del Monte Bulacan
Batch 2003

PRIMARY EDUCATION

Meycauayan West Central School
Gasak, Meycauayan, Bulacan
Batch 2001 Graduate

PERSONAL INFORMATION

AGE: 31 years old
BIRTHDATE: March 13, 1988
BIRTHPLACE: Pasolo Clinic, Pasolo, Valenzuela City, Philippines
HEIGHT: 5’7”
WEIGHT: 95 lbs
CIVIL STATUS: Single
NATIONALITY: Filipino

CHARACTER REFERENCES

Mark Jefferson A. Bayhon
Travel Tax Processor at TIEZA
International Airport
09150773830

Ms. Mary Grace Legaspi
Pre-school Teacher
Zamora Day Care Center
09066920912