Education

June 2010 - May 2015 Bachelor of Science in Business Administration major in Marketing at Dipolog Medical Center College Foundation, La Salle Accreditation

Experience

December 8,2015-June 29,2016 Customer Service Representative at Convergys

Handling Universal support for Billing,Technical and Sale support

June 19,2016-October 22,2018 Customer Service Representative at Teleperformance,Philippines

Support Billing and Technical issue

October 22,2018-February 22,2019 Subject Matter Expert at Teleperformance,Philippines

Support Escalations

February 22,2019 - current Operation Supervisor at Teleperformance,Philippines