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Diego Domingo Team Manager / Team Leader / Operations Supervisor

Quezon City, Philippines
Can work under pressureCoachingComputer Literateexcellent verbal and written communication skillsFLEXIBLEmulti-taskingPEOPLE MANAGEMENTProfessional at all timesSkill set of world class customer serviceTeachingtroubleshooting

Working in Telco for more than 4 years now. I handled Sprint Postpaid, T-Mobile Postpaid and Frontier Communications. Expert in TSR, CSR, fraud and sales. Been a Team Manager for more than 2 years until now.

Experience

August 10,2015 / August 10, 2017 Customer Service/Technical Support at Teleperformance - Sprint Postpaid

Been hired as a Operations Supervisor

August 10,2017 / March 20,2018 Operations Supervisor at Teleperformance - Sprint Postpaid

Transferred to a different site of Teleperformance

March 21,2017 / November 30,2018 Operations Supervisor at Teleperformance - T-Mobile Postpaid

Resigned and look for a different company

February 26,2019 / Current Team Manager at IBEX Global - Frontier Communications

Handles technical support with hardcore troubleshooting in network, phones, televisions, and everything that connects with internet.