Lhorame H. Macas
Mobile Number: +639165911280
Email Address: [email protected]

Objective

To work in a company that will provide me an opportunity to grow career wise and share my skills and ability to them. To be part of the company’s growth and success through full delivery of services and dedication to the assign task.

Professional Experience

September 2011 up to December 2018
Cash Desk Clerk (Receptionist) Bahgina General Trading LLC. Dubai U.A.E
• Answering telephone and transfer calls to the appropriate employees.
• Great and assist customers with visitors badges or escort them to an office or meeting room.
• Maintain the general fillings system and file all correspondence documents.
• Maintain a pleasant clean and tidy of the reception area.
• Assist in planning and preparation of meetings, conferences and conferences telephone calls.
• Accept and sign for incoming packages or deliveries.
• Receive, sort, and distribute mail.
• Arranging couriers, sending some documents to respective customers and continue to follow up until document will reach to receiving person.
• Trace and track shipments to ensure timely delivery.
• Update appointment calendars and schedule meetings/appointments.
• Offer and serve the guest for something to drinks like water, coffee, tea etc.
• Monitor and maintain office supplies equipment.

October 2008 to July 2011
EDP Dept. (Office Staff) @K. M Trading Shopping Centre LLC. Abushagara, Sharja U.A.E
• Collect and received invoices to check the quantity and amount before posting.
• Input the hand written requisition into system to warehouse and other branches for new product or as per customer demand/request.
• Making the barcodes of tag prices requesting by the staff of in charges area.
• Price change processing or price amendment and deliver to POS (Point of Sales) the reduce prices.
• Encoding and entering the data to computer to update the systems.
• Scanning the new barcodes and provide the tag price.
• Follow up emails from head office for the update of data sync.
• Answer telephone and customer inquiry.
• Follow and support In charge and management for making a team work.
• Enter customers/staff orders, goods receipts notes (GRN), local purchase orders (LPO) and supplier invoices into system.
• Process and maintain the files and documents up to date.
• Check completed work for accuracy.
• Forwarding all the post invoices to accounts for payments procedures.

July 2008 to October 2008
Cashier/Salesclerk @ K. M Trading Shopping Centre, Abushagara, Sharja U.A.E
• Responsible for providing excellent customer service.
• Provide customers with prompt and friendly service.
• Responsible for counting cash float before and after starting the duty.
• Handling all the cash transaction of an organization.
• Accepting payment by cash, cheques, vouchers and credit cards payment.
• Interacting with the customers that come to the counter.
• Checking the daily cash balance.
• Issue receipts, refunds, credits, or change due to customers.
• Checking for the price of products and any discounts or offers.
• Balancing the daily account at the end of each day.
• Making daily transaction reports and renders all cash, cheques, voucher etc., to accounts.
• Maintain clean and orderly checkout areas.
• Welcoming the customer and look after their needs, and ensuring customer satisfaction.
• Ensure that products on display are in place, tidy, clean and attractive to the customers.
• Stock replenishment according to provided number of products-replace sold items according to sales report given by the manager.
• Know how to recommend and advice of other available products.
• Maintain sales record.
• Execute returns and exchanges.
• Manage customer’s inquiries and concerns, make recommendation and suggestions.
• Should handle and maintain the cleanliness of assign area.

Personal Details

Gender : Female
Date of Birth : May 05, 1982
Height : 5’5
Weight : 160 lbs.
Nationality : Filipino
Languages : English, Tagalog, Cebuano
Passport No : P9224083A
Place of Issue : PCG Dubai
Visa Status : Employment Visa
Civil Status : Single

Educational Attainment

TRAININGS: Microsoft Unlimited Potential ( October – December 2007)

SECONDARY LEVEL: Cagayan de Oro National High School (1995 – 1999)
Nazareth, Cagayan de Oro City, Philippines

PRIMARY LEVEL: Macasandig Elementary School ( 1989 – 1995)
Macasandig, Cagayan de Oro City, Philippines