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Aileen Business Center Analyst

Philippines
Computer LiterateCustomer ServiceMulti - tasking

AGUAS, AILEEN D
042 Katipunan St. Baranggay Commonwealth Quezon City
[email protected]
09309999321
Career Objective:
Seeking an entry level position to use my knowledge, skills, and experience that I have acquired and gained in a real work experience, and to contribute to the success of your company.

Work Experience:
May 16, 2017 – (PRESENT)
Company: Process Synergy Inc. (BPO Company of San Miguel Corporation)
Position: Business Customer Care Representatives
Job Description:

Receives and answers calls, attends to requests for information from various customers, business partners, and employees pertaining to SMC products and services.
Handles inquiries, requests or complaints for immediate response and resolution via Call, E-mail and Walk-In.
Encodes orders into the system
Retrieves documents (Purchase orders) sent via E-mail, E-fax and other sources.
Updates and maintains database of transactions.

Educational Background:
2013-2017 – Quezon City Polytechnic University
(Tertiary) San Bartolome, Novaliches Quezon City
Bachelor of Science in Entrepreneurial Management
Personal Profile:
Birth date: February 24,1996 Height: 5’4
Birth place: Quezon City Weight: 50kg
Age: 22 Religion: Born Again Christian
Citizenship: Filipino Civil Status: Single

Education

June 2013-May 2017 Entreprenuerial Management at Quezon City Polytechnic Univesity

Experience

May 2017-June 2019 Business Center Analyst at Process Synergy