JEALLAH YU
Davao City, Philippines
+639759606138
[email protected]

PERSONAL DATA:

● GENDER FEMALE
● NATIONALITY FILIPINO

● BIRTH DATE JUNE 17, 1991
●PASSER of TESDA PC Operation NC II:    March 2009

EDUCATION:
●COLLEGE COMPUTER PROGRAMMING
Academia de Davao College
Lacor Bldg., Cor. Bonifacio-Quezon Sts., Tagum City

Graduated year 2009

●SECONDARYTAGUM CITY NATIONAL HIGH SCHOOL

Mangga Visayan Village, Tagum city
Graduated year 20

●ELEMENTARY RIZAL ELEMENTARY SCHOOL
Sobrecary St., Tagum City
Graduated year 2003

STRENGTHS:
● I am hard working and willing to learn
● I strive for continued excellence
● I am able to work under pressure
● I am also outgoing that will make easier for me to work in teams or on
dealing with co-workers

SKILLS:
●Strong verbal communications,
● Good interpersonal skills
●High volume workload skills
●Computer literacy (Windows environment)
SEMINARS ATTENDED:
PESLA (Pre-Employment Seminar for Local Applicant)
Held at Academia de Davao College

WORK EXPERIENCE:

BUREAU of INTERNAL REVENUE
TAXPAYER SERVICE SECTION: On – Encoder
April – August 2009

XYBERLINK CONTACT SOLUTIONS (TAGUM CITY DAVAO DEL NORTE)
Customer Service Representative, Outbound Call Center/ Sales Representative
September 2009 – April 31, 2010
CONCENTRIX – Synnex Corp. Co., – Davao City
Product Support Representative, LINKSYS -Inbound Call Center
May 2010 – November 2010

GBG Consulting Serices LLC
15 Simms Court Newton, MA 02465
Homebased Virtual Assistant
June 2011 – September 2011

SUTHERLAND GLOBAL SERVICES
Davao City
Technical Representative – Mediacom
October 2011 – August 2013

IBEX GLOBAL SOLUTIONS
Davao City
Billing Specialist – At&t Uverse
January 13, 2014 – Present
( Job Descriptions Attended)
● Managed multiple priorities and maintained effective results in a quota driven
workplace.
●Responded to customer inquiries and requests and resolved issues efficiently
and professionally.
● Exercised strong interpersonal communication skills with customers and
department personnel.
● Accepted assignments with an open, cooperative, positive and team-oriented
attitude.
● Utilized multiple call center support applications to efficiently assist customers
and agents.

REFERENCE:
● MARIANNE ESPALDON
New England Property Management
Virtual Assistant
+639081346911
● BRYAN TUBO
AT&T Uverse Team Manager
+639481231342