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Iris Gloria S. Pacañor Customer Service Representative

Philippines

IRIS GLORIA S. PACANOR
Address Contact Number E-mail Address
Brgy. Nuevo Campo, San Benito Mobile: +63 9661547476 [email protected] Surigao del Norte
OBJECTIVE An opportunity to obtain a responsible position where I can utilize and enhance my knowledge and skills to help the company achieve its goals and to extend my professional growth.
PERSONAL TRAITS
• Able to work under-pressure and in extended hours with minimal supervision • Quick and Self-learner
• Comfortable working with all personality types
PROFECIENCIES
• Microsoft Office (Word, Excel, PowerPoint) • Customer Service and Relations
EDUCATION
Bachelor of Science in Customs Administration, March 10, 2005 Saint Jude Thaddeus Institute of Technology, Surigao City
PROFESSIONAL EXPERIENCE
System Controller, April 2011 – August 2011 2GO Express, Pasay City
• Prepare/print purchase orders for warehouse pickers.
• Trace/Locate available products through the system to supplement insufficient
inventory.
Key Achievement:
• Faster/Quicker pickers’ retrieval of purchase orders from the warehouse. Customer Service Representative and Documentation, February 2006 – March 2008
McNels Shipping Phils., Inc., Cebu City
• Notify clients/customer pertaining with the status of their shipments.
• Organized shipment documents and clients information according to shipment status and schedule.
• Provide information to foreign agencies regarding shipment/cargo, duties and schedule.

• Conduct telemarketing to prospective clients.
• Performs office duties and responsibilities whenever the direct superior is out of office.
Key Achievements:
• Increase client’s awareness on the status of their shipment.
• Shipment/cargo information where delivered in advance and timely manner.
Brokerage Trainee, November 2005 – December 2005
AC Carmona Brokerage, Mandaluyong City, Metro Manila • Conduct cargo-release paper works.
• Escort cargo from customs to recipient. Key Achievements:
• Completed training course.
Office Clerk, October 2004 – March 2005
Philippine Coast Guard, Surigao City • Sort out old office files.
• Assist coast guard officer in conducting inspection of the vessel. Key Achievements:
• Compilation of On-the-Job training course.
Finance and Admin – HR/Admin
Amicassa Process Solutions, Inc., Cebu City
Process of Purchase Requests and Payment Requests.
In charge of facility maintenance and upkeep.
In charge of overseeing janitorial and security personnel.
In charge of monitoring , maintenance and janitorial supplies.
Key Achievements:
Accomplishment of project assignment responsibilities. ​
References are available upon request.

 

Experience

4/9/2018 - 10/30/2018 HR/Food Maintenance Incharge at Rigibilt Hauling and Transport Corp.