WORKING EXPERIENCE
Company : Fooda Saversmart Corporation
Job Description : Store Manager
March 11, 2016 up to present
· Overall In-charge of day-to-day Store Operation
· Monitors of all personnel performance
· Monitors and check the delivered items vs purchase order
· Conduct regular inventory
· Ensures all customer concerns must be address immediately
· Ensures to Maintain good customer service
· To be responsible and accountable for the yearly Sales performance achievements set by the Top Management.
· Constantly review sales reports to determine which items to promote.
· Develop and improve co-ordinate merchandise within all stores and ensure the best mix of available merchandise is displayed in each store.
· Ensure the standards of visual merchandising presentation meet the Company’s requirements.
· Manage and control expenditures relating to visual merchandising within the approved financial budget and initiate the appropriate cost saving displays.
· Develop and implement promotional plans and competitive pricing strategies to deliver value to customers.
· Ensure high standards of merchandise presentation at all times.
· Adhere to legal and company regulations and ensure company are safeguarded through maximum effectiveness of health and safety policy, security procedures and premises management.
· Ensure all administrative documentation and procedures relating to financial and stock control are fully understand and implemented.
Company : OPASCOR (Oriental Port and Allied Services Corp
Job Description : Safety Officer / (ISO-9001:2008 – Quality Management System Documentation Officer)
October 2011 to January 2016
· Formulate and administer comprehensive Risk Management and review safe work procedures
· Develop, review and updates EHS policies and related documents in the safety management system
· Enforce safety rules & regulations to ensure good and safe work environment.
· Conduct regular safety inspections, recommend control measures.
· Conduct monthly safety committee meeting.
· Conduct incident and accident investigation and recommend corrective/preventive actions.
· Implement training programs to ensure safety awareness that the operations are safe and in compliance with statutory regulations and corporate standards.
· Advices department on matters pertaining to EHS issues.
· Evaluates Safety & Security related questions and comments during Customer Satisfaction Survey and make a plan of action in response thereto.
· Conducts Annual Risk Assessment and Hazard Identification in relation to actual Operation and submits report to the VP and PGM.
· Random Quarterly Audit of Vessel Operation and Container Freight Operations.
· Quarterly Monitoring of Safety Compliance in the procurement and maintenance of Cargo Handling Gears and Cargo Handling Equipment.
· Facilitates to conduct seminar for Safety Practices in relation to the procurement and maintenance of Cargo Handling Gears.
· To ensure that all workers must ware proper Personal Protective Equipment before they start to work.
· To ensure that there is always a Prep-Talk before to start the operation or before they assigned to their respective area/assignment.
· Insure that the QMS requirements must be completed before the TUV audit schedule, ISO: 9001:2008 Standard must be followed.
· To insure that all Documents pertaining ISO-QMS are well keep and monitor.
· Assists the QMR (Quality Management Representative) and DCC (Documents Control Chairman) to modify the QMS manual base on the company profile, guidelines and policy.
· Updates revision history on time.
Company : COSMOPOLITAN FUNERAL HOMES, INC.
Job Description : Branch Manager-Lapu-Lapu Branch
(January 2007 to January 2011)
· Manage the entire branch operation
· Inspires and drive team members towards the achievement of targets.
· Entertain Costumer Concerns and complaints.
· Monitor Daily Sales Report of the Funeral Councilor
· Evaluate branch personnel performance.
· Overlook and implement Sales & Marketing Strategy/Promotions to achieve the monthly target.
· Update and monitor sales up to date versus target.
· Implement guidelines and house rules of the Company.
· To insure that the needs of the Customers/clients are meet.
· Develops and implement sales and marketing programs .
· To insure that the accounts are 100% collected.
Company : COSMOPOLITAN FUNERAL HOMES, INC.
Job Description : Operations Manager Assistant
(June 2006 to January 2007)
· In charge of all branches operation
· In charge of all service personnel (Drivers, Janitors, Embalmers, Llamadista,)
· Monitor FCDSR report and the total performance of all funeral councilor
· Monitor monthly sales report of all branches.
· Maintain cleanliness and building condition of all branches.
· Forecast statistical ratio of all branch operation compare to other funeral parlor or competitors.
· Entertain of all branches concerns regarding there operations.
· Monitor and check the maintenance of all vehicles.
· Evaluate all service personnel regarding there work performance.
· Entertain all costumer concerns/Complaints.
· Entertained and interviewed some applicants for Service Personnel
Company : GAISANO SOUTH GROUP OF COMPANIES
Job Description : Management Trainee (MT) Supermarket
(January 2006 to April 2006)
· Manage and Control the entire Operation
· Supervise all Merchandiser/Promo-Diser
· Monitor the stocks level in the shelves,
· Check and Receive the delivered stock
· Checks and conducts inventory on time.
Company` : ALVEZ COMMERCIAL INC., Tacloban City
Job Description : Key Account Specialist (Handling OVALTINE product)
: EGS (Exclusive Gillette Salesman)
: Sr. Van Salesman (Handling SARALEE product) like Skinol, Kiwi, B&W Soap and Lotion
(June 2004 to November 2005)
· Submit weekly monitoring sales report and daily sales Report
· In-charge of all key account outlets.
· Monitor and checked the stocks per outlet
· Collect all due accounts and remit to casher
· Always reconciled to Accounting/Audit officer regarding the Collections, un-collected accounts.
· Make and follow coverage plan,
· Review sales plan for the next coverage.
· Monitor sales performance vs. target.
· Always support marketing plan and strategy of the marketing officers.
· Entertained customers concerned per outlet.
· 100% collection.
Company : CCT Venture Inc., Tacloban Branch
Job Description : Senior Van Salesman
(August 2002 to October 2003)
· Insure proper upkeep of various documents
· Know how to communicate people
· Insure proper upkeep of all van’s accountability
· Complete and submit all the report on time
· Balance all Van’s accountability (inventory, Sales Remittance)
Company : CITY HALL, Tacloban City
Job Description : Staff of Cong. Alfred Romualdez
(May 2000 to June 2002)
· Encodes all the Reports
· Complete and submit of all the accomplish report
· Can keep confidential matter’s of the office
TRAINING / SEMINAR ATTENDED
v Basic Occupational Safety and Health Course – WSO (World Safety
Organization
v Loss Control Management Course – WSO (World Safety
Organization
v Risk Assessment and Hazard Identification – WSO (World Safety
Organization
v Quality Management Systems (QMS)
Auditor/Lead Auditor – TUV Rheinland Phil.
v Transition to ISO 9001:2015 with Introduction to
ISO 31000:2009 Risk Management – TUV Rheinland Phil.
v Internal Quality Audit Course – AGF Consulting Group-Phil.
v Risk Assessment Course (Improving Occupational
Health & Safety through Sound Hazard and
Risk Assessment) – TUV Rheinland Phil.
v Port Facility Security Officer (PFSO) Course – DOTC (Office for Transporta- tion Security)
v Advance ISPS Code and Maritime Security – Philippine Coast Guard
v Glimpse to ISO 9001:2015 with Introduction to
Risk Management according to ISO 31000:2009 – TUV Rheinland Phil.
v ISO 9004:2009 Essential: Sustaining Success
through Quality Management Approach – TUV Rheinland Phil.
v Hands-on Practical Experience in Chest
Compression (HOPE) – d’ Power Heart
v Advance First Aid Training – d’ Power Heart
v PSDM (Problem Solving and Decision Making) – AGF Consulting Group-Phil.
Ø Identifying the Problem and Root Cause Analysis of all Non-Conformance Activity
Ø Formulating CPAR (Corrective and Preventive Action Report) by using the 5 why principles and Fish Bone Diagram
v RCA (Root Cause Analysis) – IMSS Consultancy Services
Ø Process that uncovers the physical, human and underlying causes of any undesirable event I the workplace.
Ø Structured evaluation method that identifies the root causes for an undesired outcome and the actions adequate to prevent recurrence.
Ø Identify root cause so that these underlying failures may be eliminated or modified and the future occurrences of similar problems or mishaps may be prevented.
Ø Prevent passing on problems to internal and external customers.
v Effective Competency Management in Organizations
Training-workshop – AGF Consulting Group-Phil.
Ø Conducting Competency Workshop
Ø Identifying competency Components
Ø Developing Competency Catalogue
Ø Developing Competency Profile
v Records Management Seminar – Conference – Cebu Chamber of Commerce
& Industry in partnership with
LANE Archive Technologies
Ø To give an overview on the methodologist of establishing a management System to help standardized control applied on all its records
Ø Benefits of Records Management
Ø Security Risk
Ø Classification System – reflects the business of the organization and are normally based on an analysis of the organization’s business activities.
Ø File and Indexing Management
v Customer Delight Seminar – WSO (World Safety
Organization
v Effective Communication and Basic Supervisory
Skills Training/Seminar – IMSS Consultancy Services
Ø Importance of Good communication
Ø Formal and informal Communication Channel or Network
Ø How do supervisors Communicate orally and use written Communication
Ø How to motivate employees
Ø Dealing with change and stress
Ø Disciplining employees
Ø The supervisor’s Role in labor relations
v 5S (Integrated Housekeeping Program) – AGF Consulting Group-Phil.
Ø To emphasize the importance of having quality workplace standard, record and facility management system using 5S Good Housekeeping techniques
Ø To acquire basic knowledge on how to implement a quality workplace standard as well as housekeeping standards for record and facility management
Ø To simulate the implementation of 5S program using the current set-up of operational indicators and
Ø To implement and install basic measures of 5S Good Housekeeping in consideration of the proven success factors in other industries, while eliminating, if not minimizing the prospective inhibitors
v Enhancing the Trainer’s Competencies – TUV Rheinland Phil.
WORKING SKILLS / COMPETENCIES
Ø Initiative- Works with minimum supervision
Ø Good moral and spiritual values and good inter-personal relationship
Ø Trustworthiness-can keep confidential information
Ø Dedication and concern to the Company
PERSONAL INFORMATION
Nickname : “Aye”
Civil Status : Single
Date of Birth : 01-26-1979
Place of Birth : Tacloban City
Height : 5’4”ft
Weight : 80klg
Citizenship : Filipino
Name of Father : Bernardo Villamor Bertos
Name of Mother : Artemia Tudtud Bertos
EDUCATIONAL BACKGROUND
Primary : V&G Elementary School
Secondary : Sagkahan National High School
Award/s : Best in MATH
: Awarded as PESFA Scholar, Top 10 Class 96.
Tertiary : Asian Development Foundation College
Course : Bachelor of Science in computer Science
Practicum : Land Bank of the Philippines Tacloban Branch
REFERENCES
Engr. Crisvir P. Redoble Dyson Operations Pte.Ltd, Singapore +65 8376 1634
OBJECTIVE
To get hold of a position that will befit my educational attainment, experiences, trainings, and knowledge which I will be prolific to the company.
Availability
I am available for work as soon as possible.
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Graduated
Completed
Manage overall store operations
Ensures safety and health of all workers