MARY LIZ P. CALING
B19 L4 Firmville Executive Homes, Brgy. Pahanocoy
Bacolod City, Philippines
Mobile: 0947 541 7418
Email add: [email protected]
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RETAIL STORE TEAM LEADER
Career Objective:
Focused on highest level of customer service while exceeding sales goals.

SUMMARY: Detail-oriented and tactful retail professional with experience in building and motivating sales team to increase overall performance of area.
✓ Highly skilled in training, and developing sales staff.
✓ Well-versed in greeting customers and completing sales transactions.
✓ Track record of maintaining merchandise in neat and visually attractive condition.
✓ Particularly effective in placing merchandise orders.
✓ Well versed in operating cash register and receiving payments.
KEY COMPETENCIES INCLUDE
• Quotes/Estimates • Material Take-Offs • Purchase Orders
• Inventory Selection • Promotional Displays • Product Delivery
• Personnel Training • Loss Prevention • Customer Issues Resolution
• Reports Generation • System Inventory • Safety and Maintenance
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PROFESSIONAL EXPERIENCE
Shift Supervisor ǀ Krispy Kreme Chain ǀ Kuwait Food Co. Americana ǀ09/18/2011- 10/30/2016
• Effectively oversee day-to-day operations of the store which resulted in significant reduction in overhead costs
• Create and maintain a loyal customer base utilizing exceptional customer service acumen
• Identify contemporary retail trends and recommend solutions
• Observe behavior of staff and guide them accordingly
• Ensure the accurateness of merchandise
• Implement policies regarding loss prevention, security, and safety

Sales Clerk| Bench Boutique, Robinson’s Place Iloilo | 04/1/2004- 05/15/2006
• Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments.
• Demonstrated exceptional product knowledge while assisting customers
• Answered questions regarding products
• Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions; and balance drawer at the end of each shift.
• Maintained overall cleanliness of store
• Assist with store stocking, setting up floor-sets and opening/closing procedures.
• Deposited cash to bank

EDUCATION
Bachelor of Science in Industrial Technology
Major in Food Trades Technology
Carlos Hilado Memorial State College, Talisay City
2006- 2010