Balamurugan

SUMMARY:
✓ Over 15+ years of IT experience with emphasis on Business Analysis and Project Management for 8+ years. Worked closely with project stakeholders, SME’s and integration teams to understand and document business/functional requirements.
✓ Having a very rich experience into logistics domain specializing into service domain spanning for more than 9 years and 2 years in Telecommunication Domain.
✓ Solid experience in leading and carrying out all phases of full SDLC lifecycle from planning, analyzing, designing, building and testing.
✓ Hands on experience application development , Product development and their Support, with expertise in ASP.NET, VB.NET, Web Services, MSSQL,JQuery, JavaScript, Visual Basic, ASP, HTML,
EDUCATIONAL QUALIFICATIONS:

✓ Completed Master of Science in Software Engineering 5 years Integrated Course
CORE SKILLS:

Expertise in Agile , Scrum software development life cycle
✓ Excellent analytical, problem-solving, and decision-making skills.
✓ Excellent verbal, oral and written communication skills and presentation skills.
✓ Strong functional understanding and very well versed in documenting the functional requirements into IT specs.
✓ Efficient time management and effort estimation skills in project planning and implementation.
✓ Proven ability to work with all levels of management and the most senior of Subject Matter Experts.
✓ Exceptional ability to learn new industries and business processes quickly.
✓ Demonstrated experience with test-plan Development, Coordination and execution.
✓ Tools: Competent in Microsoft Excel, Word, PowerPoint, Visio, MS Project, Mock-Up tool Pencil
✓ Strong knowledge in Microsoft SQL Server.
✓ Have knowledge in development using ASP.net, VB.Net. C#.
AREAS OF EXPERTISE:

• Project Management
• Production support & Ticket Management
• Requirement analysis
• Solution assessment
• Client engagement
• SDLC Process
• Change request management
• Release Management
• Database Development
• BI / Enterprise Reporting
• Database Architecture / Design
PROFESSIONAL ExperiEnce:

Senior Business system Analyst – SingTel – Singapore – Nov 2017 – APR 2019

• Manage project, including proposal development, cost estimation, project planning, schedule development and maintenance, status reporting, risk management, and product delivery.
• Gathered and documented functional/business requirements for the development of Performance Dashboard for different Telecom Product’s, SingTel Material management system, Business Bid approval system, Quotation harmony system.
• Managed teams across different geographical locations and effectively coordinated the tasks.
• Analyzed end to end requirements and guided business sponsors and technical teams to meet requirements accordingly.
• Responsible for application configuration, workflow design, change control, maintenance release implementation and testing.
• Conducted functional, Regression, integration testing, UAT to verify the client’s needs are met
• Preparing User Guide and provide training for the end user.
• Successfully implemented the project within time and allotted budget

Senior Consultant – Emerio Global soft – Singapore – May 2016 – Oct 2017

• Involved in implementing Ramco ERP product as logistic functional consultant and IT project manager for AAI logistics Philippines and Blue Bird Logistics Indonesia.
• Worked from customer location to analyze and understand the business requirements.
• Translate stakeholder requirements into different tangible deliverables such as user stories, functional specifications, workflow diagrams, data flow diagrams.
• Reviewed the user stories with the product design team so that they would come up with prototype.
• Established integration best practices
• Managed the IT integration between ERP systems and SAP Finance.
• Lead the project team in the review of deliverables and project tracking of team activities.
• Tracking of project health and reporting the status and release plan to team and management.
• Conducted functional, Regression, integration testing, UAT to verify the client’s needs are met.
• Created User Guide and provided training for the end users.

Project Leader – Xchanging solutions – Singapore – Jan 2008 – May 2016

• From 2008 to 2014 was working for DHL as Techno Functional Consultant in service part logistics eLog product.
• DHL main clients are DELL (APAC, Japan, and CHINA), Ericsson, Agilent, Heidelberg, and NSM.
• Involving in the workshop with the client to analysis and gather the requirement for new enhancement and finding solution to fit in the existing product.
• Handled 78 warehouses for all clients.
• Preparing the BRD based on the workshop and converting it to Functional requirement document.
• Providing the effort (Cost and project plan).
• Involved in Change Request Development & Bug Fixing.
• Involved deployment activities for Dev, UAT and Production Environments.
• Used Visual source safe (VSS) as a Version Control tool
• Involved in debugging and Unit, Functional, & Integration testing By manually
• From 2014 to 2016 was working MDA and GIA as IT project manager and Business Analyst.

Software Developer – Healthsoft India PVT LTD. India, Jan 2006 – Dec 2007

• Designed and Developed the User Interface using C# and ASP.NET for various clients.
• Designed table schema and written stored procedures in SQL Server 2000.
• Optimized queries and stored procedures in SQL Server 2000.
• Involved in debugging and Unit, Functional, & Integration testing by manual.
• Involved in deployment activities for Dev and QA Environments and created Deployment instruction for production deployment.

Software Developer – Cyber Globe (India) LTD – India – Jul 2003 – Jan 2006

Date of Birth: 06/01/1981

Nationality: Indian

Marital status: Married

Languages Known: English, Tamil

Gender: Male

Email: [email protected]

Availability: Immediate

Balamurugan Senior Business Analyst