Tara Wave D. Mirafuentes

No. 3 Rizal St., Brgy. Laguda, La Paz, Iloilo City

Cell No.: +63905 515 9175/ +63942 051 9230

E-mail Address: [email protected]

OBJECTIVE
It is my utmost priority to perform efficiently, effectively and beyond all my responsibilities to become a confident team-player of the company.

Being hospitable, energetic and office and service-oriented worker with good interpersonal skills, it is my long term objective to always make significant useful contributions to the company.

PROFESSIONAL EXPERIENCES
Project and Business Development Manager

Magdalena-Esteban Building, RGG Farms, Inc., January 2015- January 2016

·        Planning new business opportunities and setting up meetings.

·        Developing marketing strategies and preparing presentations.

·        Establishing good connections to potential suppliers and future market.

·        Overseeing the development of the area.

·        Writing reports and presenting it to the owner.

Front Office Receptionist/Cashier/Sales Ambassadress

Dubai International Airport Hotel, UAE, September 2013 – December 2014

·        Greet visitors warmly and make sure they are comfortable.

·        Perform a smooth and express check-in and check-out.

·        Answer all phone calls (both internal and external)/ Route calls.

·        Secure safety of the guests through their entire stay

·        Keep track of time and make sure that guests do not miss their flights.

·        Respond to inquiries about the hotel and airport.

·        Settle all room charges and extra bills of the guests. Example: Cash (Local/Foreign Currency), Credit cards, City Ledger, Rooms Commission.

Receptionist and Caterer (Practicum Trainee)

Café Jeepney, Intercontinental Manila, Philippines, 300 hours of service

Food and Beverages Caterer (Practicum Trainee)

Bacolod Pavillon Hotel,Bacolod City, Philippines, 200 hours of service

EDUCATIONAL BACKGROUND
2013 Cum Laude graduate of Bachelor of Science in Hospitality Management

University of Saint La Salle, Bacolod City, Negros Occidental, Philippines, 6100

SEMINARS AND TRAININGS
• Intercontinental Manila Practicum Training (100% rating in Trainee’s Performance Evaluation), Intercontinental Manila Hotel (May 14, 2012)

• Pavillon Hotel Practicum Training, Bacolod Pavillon Hotel Reclamation Area, Bacolod City (June 1, 2011)

• Philippine Airlines Certificate of Participation, “The Future of Hospitality & Tourism Industry”; “Educating the Next Generation of Leaders in the World’s Largest Industry.”

• President, Travelers Society (2012-2013); Vice President (2011-2012)

• Certificate of Participation: Head Facilitator, Resort and Spa Hopping, Palmas Del Mar Beach Resort, Bacolod (March 12, 2013)

• Certificate of Active Involvement in Various Community Outreach- LSHM (October, 2012)

• Regional Hospitality and Tourism Conventions- Hospitality Beyond Borders: “Empowering the Future Leaders of the Industry”, L’Fisher, Bacolod City (October 2012)

• MOHG, Safety & Security, Front Office, Housekeeping, and F&B Operations Overview Seminar and Hotel Familiarization, Mandarin Oriental, Manila (March 29, 2012)

• Active Participant Award, USLS Hospitality Management Events, (S.Y. 2010-2012)

• 1st Regional Hospitality Management Convention- Breaking the Barriers: “Embracing the Challenges of the Hospitality Profession”, L’Fisher Hotel, Bacolod City (September 30, 2011)

• The 2nd National Young Hoteliers & Restaurateurs Power Seminar, SMX Convention Center, Manila (September 24, 2011)

• HM Congress: The Future of Hospitality & Tourism Industry- “Educating the Next Generation of Leaders in the World’s Largest Industry”, Business Inn, Bacolod City (September 21, 2009).

CHARACTER REFERENCES
 

Michelle E. Ricalde

Flight Attendant

Qatar Airways

Former Front Office Supervisor

Dubai International Hotel

Email: [email protected]

Hon. Juan Ramon R. Guanzon

President/Owner

RGG Farms, Inc.

Former Chairman

Games and Amusement Board, Philippines;

+63918 963 3521

Majane Dayon

Sales and Marketing Officer

ALPS Maintaineering Services Inc.

Former Front Office Shift Leader

Dubai International Hotel

+639396309074

Monique Tomayao- Uhlmann

Businesswoman

Hospitality Management Former Professor

University of St. La Salle

+639062988470 / (034) 435-5188