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Rizzelle Ortiz Customer service representative

Santa rosa Laguna, Philippines

Rizzelle N. ortiz
Block 26 Lot 6 Phase 3 Golden City Subdivision barangay Dila Santa Rosa city Laguna | 0921-765-7241 |[email protected]
Objective
To build a long-term career in a position that offers opportunities for career growth, and to keep up with cutting-edge teaching technologies.
Experience
Resbaks café
General Manager | November 2018 – April 2019
Daily Inventory Control for Café
Leading employees to ensure we are providing guests with a great experience
Setting up team meetings
Daily Cash management
Customer service
7Eleven
Store Clerk to Team Leader | February 2018 – October 2018
Enforce safety and sanitations regulations
Order and replenishment responsibilities
Cash management and customer service management

Education
ASIA TECHNOLOGICAL SCHOOL OF SCIENCE AND ARTS
SY 2013 – 2015
-Bachelor of Science in Hotel and Restaurant Management
• Second year Under graduate
• Hotel management seminar 101 (Vigan City March 2014)
• F&B Seminar (September 2014)
• Flare tending seminar (October 2014)

Mary’s Ville Academy, Golden City Santa Rosa Laguna
SY 2003 – 2013

Areas of expertise
Complex problem solving
Active listening
Customer service
Time management
Critical thinking
Analysis & decision making
Organization
Forward planning and strategical thinking

Education

SY 2013 - SY 2015 Hotel and restaurant management at Asia technological school of science and arts

Second year undergraduate

Experience

June 20 2019 - present Customer service representative at Concentrix Nuvali
November 2018 - april 2019 General Manager at Resbaks Cafe
Feb 2018 - November 2018 Team leader at 7eleven
March 2017 - september 2017 Team member at Dairy Queen