Noriel Santos

Address:                   15 Jasmin St. Twinville Subd. Concepcion 1 ,
City:                           Marikina.
Country:                    Philippines.
Email:                        [email protected]
Phone:                       +966 570695349 Saudi Arabia
+63 9276477955 Philippines
Nationality:               Filipino
Driving Licenses:     Philippines, K.S.A

S U M M A R Y

Resourceful Acting General Manager driven to cut company costs and boost company revenue through innovative management techniques. Technical, creative and organised self-starter with superior follow-through and marketing experience in building rapport and fostering mutually beneficial relationship. Rapid learner who brings excitement and enthusiasm to my work and my team.

H I G H L I G H T S

•Strategic planning                      •Inventory and time management
•Goal attainment                          •Team leadership
•Cost control                                  •Policy improvement
•Improving product quality        •Staff development
•Process optimisation                  •Performance reviews

E X P E R I E N C E

General Manager (Acting)
Manifa Paints & Powder Coating Co. Ltd.
Nov. 2018 – Present
Jubail, Saudi Arabia

• Lead, develop, and execute company strategies for continuous business growth.
• Maximize operational process to achieve business goal and financial tarter.
• Work with team members to increase individual KPI’s and set realistic improvement goals.
• Maintained operational efficiency with proactive oversight and corrections.
• Determine areas of improvement for cost control and initiate changes.
• Reduce expenses by minimising waste and allocating staff levels correctly.
• Define employee functions and keep individuals on task.
• Initiated programme that standardised training for the employees and to effectively plan the succession for the key position in the company.
• Increasing the horizontal sales for current customers while attracting and developing new ones.
• Implementing performance evaluation and improvement, to ensure retention and customer’s satisfaction.
• Ensure that the financial reports are presented timely and accurately.
• Implement health and safety policies to reduce or eliminate incidents for the employees as well as to our environment.
• Attending industrial conferences, meetings, and trade shows to maintain knowledge and network.

Technical Manager
Manifa Paints & Powder Coating Co. Ltd.
Nov. 2016 – Nov. 2018
Jubail, Saudi Arabia

• Overall responsible for running production, laboratory and technical service department.
• Manage and execute laboratory and production activities.
• Make and monitor the KPI’s of the department and to ensure that all the targets will achieve.
• Closely monitor the R&D group for all the development of new suppliers of raw material and new product development.
• Conduct technical service to ensure the reduction of customer complaints.
• Conduct internal audit to ensure that all procedure and processes are being followed by the employees.
• Revise and implement procedures and policies for improvement.
• Responsible for reviewing product costing structure on an ongoing basis.
• Plan a training program to all employees to improve their knowledge on the process and procedure of their jobs and to keep them motivated in the work.
• Conduct safety walk quarterly with our safety manager to ensure that our workplace is safe to work with.

Technical Manager
United Coating Industries
2014 – 2016
Dammam, Saudi Arabia

• Develop new suppliers of raw material for powder coating to ensure that our powder price is competitive in the market.
• Plan and implement product development program.
• Drafts ISO documents on design and development procedure to minimize the internal reject.
• Conducts training for technical department to have a positive attitude in the workplace.
• Conduct technical service to ensure the reduction of customer complaints.

Product Supervisor
Chemrez Technologies Inc.
2010 – 2014
Quezon City, Philippines
(Corro-Coat Inc.)

• Initiated monthly reports and conducted management meeting with the owner to present the overall sales report.
• Maintaining customers in my area while penetrating new client.

• Initiated weekly meetings with sales representative to review accounts, new development, and monitored follow-through projects.
• Instituted programs of internal seminars on capturing and maintaining corporate accounts through relationship selling.
• Conducted audit to customer wants to be accredited as a coater for super durable paints.

Product Specialist/Technical Service
Chemrez Technologies Inc.
2005 – 2010
Quezon City, Philippines
(Corro-Coat Inc.)

• Conducts market studies/researches in order to keep updated with the needs and latest innovations of the powder coating industry.
• Conducted powder coating seminar for new customers.
• Handles complaint and technical concerns on customer side.
• Sources new customers to broaden market share.
• Handles new product development.

Achievements:
Setting-up parameters of powder coating for the following customers;
o Golden Top Automotive (Guangdong Jinze Electric) Guangdong China.
o Cheval Electronic Enclosure Co., Ltd. Bangplee Industrial Estate, Thailand.
o Aegistek Corporation Limited Chiang Mai, Thailand.

R&D Chemist
Chemrez Technologies Inc.
2001 – 2005
Quezon City, Philippines
(Corro-Coat Inc.)

• Acting technical head (R&D and Q.C.).
• Provides objectives and workplans for technical department.
• Plan and implement product development program to ensure market leadership.
• Drafts ISO documents on design and control procedure.
• Initiated daily meeting with R&D and Q.C. for the status of production.

E D U C A T I O N

• Rockwell Campus,           Ateneo De Manila University                                                         2013
Makati,                              Philippines Graduate School of Business
Leadership & Management Development Program
• Intramuros,                      Mapua Institute of Technology                                                       1999
Manila,                              Philippines Bachelor of Science in Chemical Engineering

T R A I N I N G

• Leadership Training for Managers                             Dale Carnegie Office, Ortigas.              2009
• Effective Communications & Human Relations      Dale Carnegie Office, Ortigas.              2008

A D D I T I O N A L E X P E R I E N C E

• Internal Auditor Member for Manifa Paints and Powder Coatings Co. LTD. (2017 to present)
• Internal Auditor Member for D&L Group of Company (2002 to 2005)
• HSE Employee Consultant for Chemrez Technologies Inc. (2007 to 2010)