RENALDO DELOS REYES CUNANAN

498 4th St., Fortune Village 5,

Paso de Blas, Valenzuela City

Mobile                  : (0905) 504 – 5172

Email                    : [email protected]

OBJECTIVE

I seek a challenging position in a dynamic company where I can utilize my skills and be part of a company that will further enhance my skills and knowledge while moving towards achieving the company’s goals.

QUALIFICATIONS

·         Excellent communication and guest/employee relations skills.

·         Excellent proactive attitude to work.

·         Remarkable ability to work a varied schedule, including weekends, holidays and evenings.

·         Uncommon ability to set an appropriate image and role model that represents the image and work style that is reflective of the company’s values and culture.

·         Great ability to promote excellent quality, customer service, cleanliness and safety.

WORKING EXPERIENCE:

THE MANILA HOTEL

CAPTAIN WAITER

June 5, 2015 – Present

Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations.

Train and instruct employees to ensure smooth transition in company.

Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.

Maintain and ensure compliance to established food quality and standards.

Administer training program and prepare schedule and handle inventory            effectively.

Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback.

TOBY’S ESTATE COFFEE ROASTERS

ASSISTANT RESTAURANT MANAGER

October 6, 2014 – May 13, 2015

Manage workload and ensure effective working of restaurant activities and maintain      excellent standards to meet operational expectations.

Train and instruct employees to ensure smooth transition in company.

Perform regular inspection of food and beverage preparation and presentation and         maintain inventory to enhance sales.

Maintain and ensure compliance to established food quality and standards.

Administer training program and prepare schedule and handle inventory effectively.

Monitor and manage guest complaints, ensure satisfaction and administer efficient follow          up for same to receive feedback.

MICROTEL INNS & SUITES

CAPTAIN WAITER – MILLIE’S RESTAURANT

June 2, 2014 – October 2, 2014

Works as Supervisor for restaurant & banquet functions.

Do scheduling for the staffs.

Handles and controls purchasing.

Train and instruct employees to ensure smooth transition in company.

Monitor and manage guest complaints, ensure satisfaction and administer efficient follow          up for same to receive feedback.

BUDDHA – BAR MANILA

CAPTAIN WAITER

January 1, 2014 – May 15, 2014

Worked as Supervisor for restaurant operations.

Assigns staff their respective posts.

WAITER

November 15, 2011 – December 31, 2013

Worked as a server for restaurant operations.

Do server banking.

SHANGRI-LA’S BORACAY RESORT AND SPA

SERVICE ASSOCIATE – IN ROOM DINING / FOOD AND BEVERAGE DEPARTMENT

January 21, 2009 – January 21, 2011

Worked as a server, order taker and cashier for room service

Worked as a dispatcher and server for seafood restaurant

MAKATI SHANGRI-LA MANILA

FOOD ATTENDANT – BANQUET SERVICE

February 2008 – January 2009

Worked as station-head on banquet functions

MANILA HOTEL

FOOD ATTENDANT – BANQUET SERVICE

October 2004 – July 2006

Worked as station-head on banquet functions

Worked as buffet man for coffee shop

GREENWICH FOODS CORPORATION

SERVICE CREW

May 2013 – October 2013

All around service crew. Kitchen & Dining

TRAININGS / SEMINARS:

August 2004                Hotel and Restaurant Operations with emphasis in Food and Beverage Service – Five Star Employment and Allied Services Inc.

September 2007            ISF Marlins English Language Test for Seafarers

October 2010               Johnson Diversey Food Safety Management System

Shangri – la Boracay Resort & Spa

December 2011            Basic Wine Training – Philippine Wine Merchant

Beverage Training on Spirits and Sake

Buddha Bar Manila

August 2015                F&B Service Training Towards Excellence

Petit Pois Consultancy

The Manila Hotel

EDUCATION:

2001 (Undergrad)

National College of Science and Technology

Bachelor of Science in Information Management

Dasmariñas, Cavite

1994-1998

Dasmariñas National High School

Dasmariñas, Cavite

1988-1994

Burol Elementary School

Dasmariñas, Cavite

REFERENCES:

Norberto Icay

Director of Banquet Service

THE MANILA HOTEL

(02) 527 – 0011 / (0927) 374 – 6126

Joel Ng

Assistant F & B Director

SHANGRI-LA’S BORACAY RESORT AND SPA

(0917) 722-8439 / (036) 288 – 4988

Tyne Dignadice

Director of Human Resources

THE MANILA HOTEL

(02) 527 – 0011

PERSONAL INFORMATION:

AGE                                        : 38

DATE OF BIRTH                    : August 14, 1981

HEIGHT                                 : 5’8”

WEIGHT                                 : 170 lbs

CITIZENSHIP                        : Filipino

RELIGION                              : Catholic

LANGUAGES SPOKEN        : Tagalog, English