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Tessa Jane Flores Computer technician cum receptionist

Canada
computer repairDrawingElectonicsfarm managementgraphics designingReceptionTeachingTelephone operatortyping

To be a part of a well paced environment that will allow me to utilize my knowlege, skills and experiences for professional and personal growth and provide positive contribution in terms of prosperity to the company that I will be working with.
EXPERIENCES
CAREER OBJECTIVE:
Marhaba Medical Centre (Deira, Dubai) – Medical Receptionist November 2016 till present
 Provide multifaceted administrative support for the busy Polyclinic;
 Giving Appointments to Patients with the concerned doctors;
 Answer Telephone calls and provide information to patient enquiries
politely and patiently;
 Make every patient feel welcome and respected;
 Register patients with accurate patient details. Do billing, daily collection
and verification.
 Handle insurance pre-certification, pre-authorization and approvals.
Maintain good rapport with the insurance personnel.
 Uploading E-prescription to Eclaim link and manage medical file upkeep
and office supply ordering.
 Troubleshoot and Repair Basic computer & Network problems, Social Media
content management and website maintenance.
HRODC Postgraduate Training Institute – IT cum Admin
Receptionist
JuneM2a0k1in5g–aJnudlyD2e0si1g6ning of Brochures and other graphic materials for the
institute;
 Making telephonic conversation for clients all over the world;
 Doing marketing for the institute’s offered services using social media;
 Website design using ftp. And wordpress and Making a Course or Programme
manual outline for students.
Southpoint School Inc. Davao – IT and Art Teacher
 Planning and preparing art and Information Technology lessons;
 Taking discipline to students according to the school’s policy;
 Completing the paper works needed like reports and grading
June 2014 – April 2015
systems;
 Giving activities to students that encourage them to learn and have
fun at the same time.
SKILLS
 Office Procedures
 Front-Desk Reception
 Administrative Works
 MS OFFICE applications
 Insurance Verifications
 Answering Telephone Calls  Graphics Designing
LANGUAGE PROFICIENCY ENGLISH
FILIPINO
HINDI
ARABIC
READ
EXCELLENT
EXCELLENT
NO
BASIC
WRITE
PROFICIENT
EXCELLENT
NO
BASIC
SPEAK
PROFICIENT
PROFICIENT
BASIC ONLY LITTLE  Medical Terminology and Billing  Computer Troubleshooting &
Repair
 Document Filing
 Financial Transactions  Customer Service

EDUCATION
Tertiary
Bachelor of Science in Computer Engineering
University of the Immaculate Conception (UIC) Bonifacio Street, Davao City, Philippines SY 2008-2013
Vocational Course
Computer Hardware & Servicing NC2
San Pedro St., Davao City, PH Duration: April – June 2013
Core Institute of Technology
Training Course
Basic Arabic
Sinag Training Institute Sharjah, UAE November – December 2018

Education

2008-2013 Bachelors degree at University of the immaculate conception

I graduated computer engineering course

2013-2014 Training course at Core institute of technology

I studied computer hardware troubleshooting and repair

Experience

2016-2021 Medical receptionist at Marhaba medical centre
2014-2015 IT and Art Teacher at Southpoint school of davao
2015-2016 Administration and graphics designer at hRODC postgraduate training institute