Louie Melchor T. Carpio IT
PhilippinesExperienced in LAN, MAN, WAN and network installation and maintenance.
Experienced to do Structured Cabling.
Knowledgeable in PABX telephony system.
Experienced in Active Directory.
Experienced in Proxy Server.
Experienced in Domain server.
Knowledgeable to do CCTV installation.
Knowledgeable to install, repair, upgrade, and maintain desktop and notebook computers.
Knowledgeable in Hardware and Software installation.
Ability to instruct users with computer and presentation skills.
Idea in VPN connection.
Knowledgeable in firewall configurations.
Experienced in Microsoft Exchange Server.
Knowledgeable in Sophos Endpoint Anti-Virus and other anti-virus products.
Idea in CISCO Meraki.
Knowledgeable in VisualStore Retail POS
Education
- 2011 - 2015 Bachelor of Science in Information Technology at Global City Innovative College
- 2017 - 2019 Masters in Information Technology at AMA University and Colleges
Experience
- 2017 -2019 IT Associate Supervisor at SM Retail Inc
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Resolve the issues encountered in different branches including Guam
Setup promotion discounts of the Point of Sale system to be used in different branches
Prepares server and pos certification before buying from the supplier
Test and execute fixpack for the system used in the company
Focuses on the behaviour of the application used
Leads a meeting and demonstration to the user
Manages people in the team to divide different workloads
Performs quality testing for the Point of Sale system
Recover reported issue/s with the pos
Coordinate to Third Party vendor for the bug fixes - 2015 - 2017 IT Support / IT Administrator at Toyota Global City
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Network / User Support
Troubleshoot printer issues
Troubleshoot network problems in Toyota Global City
Troubleshoot network problems from Toyota Global City to Toyota Motors Philippines via VPN
Troubleshoot computer issues
Configure newly installed CCTV
Resolve 20-30 units of UPS problem
Coordinate with different IT suppliers of Toyota Global City
Prepare IT Infrastructure of Toyota Angeles Pampanga
Prepare network hardware requirements for Toyota Angeles Pampanga
Construct network infrastructure of Toyota Angeles Pampanga from scratch
Construct data network topology of Toyota Angeles Pampanga from scratch
Build Active Directory Server of Toyota Angeles Pampanga from scratch
Build Proxy Server of Toyota Angeles Pampanga from scratch
Coordinate with Toyota Angeles Pampanga structured cabling contractor
Onsite visit to Toyota Angeles Pampanga for checking of Structured Cabling pathways per floor
Finalized IT, Network, and Structured Cabling plan of Toyota Angles Pampanga for reporting purposes - 2014 - 2014 IT Support - Intern at Victoria Court Hotel
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Inventory of the IT Department PC, Tools, Materials, and Spare Parts
Install Point of Sale (POS) printer
Troubleshoot Point of Sale (POS) printer
Tracing of Wi-fi Access Points’ problem
Configuring IBM Server for Backup
Configuring Voice Logger
Troubleshoot computer software problem via Remote Access
Network cabling from server to clients pc
Checking the Servers Unit in the Server Room
Configure Manage Switch before deploying
Configure Access points’ Outdoor type before deploying
Configure Apache Server
Maintaining UPS in the Server Room - 2012 - 2014 IT Staff at FCO Design & Build Services
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Managing the office network structure
Install, repair, maintain, and upgrade desktop and notebook computers
Hardware and Software Installation
Software of desktop and notebook computers maintenance
CCTV connections maintenance
Printer’s maintenance
Design network Infrastructure in an apartment with 6 storey project
Install CCTV camera in a company’s client house
Maintain all local software and hardware licensing to ensure conformance