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Charles Dan Pecana Front Desk Officer/Reservations sales/Casino Dealer/Driver/willing to relocate overseas

Metro Manila, Philippines
Basic computer troubleshootingbell serviceconciergeFront Desk operationshotel night auditing processespresentations; Property Managementreservationssales and upselling skills; Word typing/MS officetelephone operator functions; Licensed driver; Megaworld Corporation sales agent training (Condominium real estate)valet

Charles Dan E. Pecaña
Address: Lot 25 Block 10 Phase 2 EP Housing, Taguig City, Metro Manila
Philippines
Home Phone: (632)839-21-36
Mobile Phone: (63)917-155-8911 and (63)927-218-9900
E-mail: [email protected]

Objectives

To work in a competent and good company here in Canada guided by my work experiences and skills with an open mindset of relocating for a possible heavier demand of my job responsibilities.

Personal Qualifications

Birthday: October 17, 1986
Age: 32 years old
Height: 5 ft. 11 in.
Weight: 195 lbs.
Gender: Male
Marital Status: Single
Religion: Catholic
Languages Spoken: English and Filipino

Work and Training Experience

Bloomberry Resorts Inc. Solaire Resort and Casino
⦁ Casino Dealer (June 30, 2014 – August 6, 2019)
1) Exchange paper currency for playing chips or coin money.
2) Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
3) Deal cards to house hands, and compare these with players’ hands to determine winners, as in black jack.
4) Conduct gambling games such as dice, following all applicable rules and regulations.
5) Check to ensure that all players have placed bets before play begins.
6) Stand behind a gaming table and deal the appropriate number of cards to each player.
7) Inspect cards and equipment to be used in games to ensure that they are in good condition.
8) Start and control games and gaming equipment, and announce winning numbers or colors.
9) Open and close cash floats and game tables.
10) Compute amounts of players’ wins or losses, to calculate the amount of money won.
11) Apply rule variations to card games, in which players bet on the value of their hands.
12) Receive, verify, and record patrons’ cash wagers.
13) Answer questions about game rules and casino policies.
14) Refer patrons to gaming cashiers to collect winnings.
15) Work as part of a team of dealers in games such as baccarat or craps.
16) Participate in games for gambling establishments to provide the minimum complement of players at a table.
17) Seat patrons at gaming tables.
18) Prepare collection reports for submission.

Megaworld Prime Properties Group (Real Estate)
⦁ Sales Specialist (May 2012 – July 2013)
Assist in giving information and occular inspection, process payment of prospective buyers of condominium inventories such as Studio, 1-Bedroom, 2-Bedroom, and 3-Bedroom units.

Guijo Suites Makati
⦁ Front Desk Officer (February 2012 – May 2012)
Receive guests check in and out processes, performs cashiering, night shift front office inventories, assure guest queries are answered and properly complied, sometimes performs as a valet service parker, bell service, and concierge.

St. Giles Hotel Makati, 512 Rooms
⦁ Guest Services Associate (Opera 5.0) (December 6, 2010 – October 2, 2011)
Receive guests check in and out processes, performs cashiering, night shift front office inventories, assure guest queries are answered and properly complied, sometimes performs as a valet service parker, bell service, and concierge.

Atrium Hotel-Manila, 147 Rooms
⦁ Front Desk Officer (IFCA Hotel Systems)

Intercontinental Hotels Group (IHG)
⦁ Global Reservations Sales Representative for IHG hotels (IRIS). (April 2009- April 2010)

Discovery Cove Orlando and Seaworld Orlando (Anheuser-Busch Entertainment Corporation)
⦁ Resort Guest Services Department, Discovery Cove Orlando (Spring to Summer 2007)

Educational Background

BS in Hotel and Restaurant Management with Culinary Certificate
De La Salle University- Damariñas
Dasmariñas, Cavite, Philippines
March 2008

Other Qualifications

⦁ Passed Megaworld Corporation sales agent training, for condominium real estate.
⦁ As an additional source of my income, I sell second hand vehicles through consignment and family business.
⦁ Experienced on Opera, IRIS, and IFCA Hotel Systems, as well as MS Office and Outlook. Knows basic computer troubleshooting.
⦁ Can perform reservations, telephone operator, concierge, bell service, and valet functions.
⦁ Finished Intercontinental Hotels Group sales training.
⦁ Class President 06’-07’; College of International Hospitality Student Council Treasurer (“Best College Council of the Year” 05’-06’) DLSU- Dasmariñas; CAT Company Commander for Delta with the rank of Captain.
⦁ Has good command of English; Knows how to organize and manage events such as seminars, orientations, trainings, conventions, and parties.
⦁ Licensed driver and knows how to operate vehicles such as sedan, pick ups, and motorcycles. Knows basic troubleshooting and maintenance of vehicles.
⦁ Student and Cultural Exchange Program participant in the United States for the year 2007.

Organizations and Affiliations

De La Salle Alumni Association Philippines, DLSU-D Chapter
Member, March 2008

Low Concept Team and Organization (Car Enthusiasts)
Member, April 2008

College of International Hospitality Student Council (College Council)
Treasurer, 2005-2006

DLSU-D Hotel and Restaurant Management Society (College Organization)
Member, June 2004 to 2008

Seminars, Trainings, Conventions Attended and Organized

Opera and Micros Fidelio PMS Training (Front Office Operations Training)
February 16, 2006, Holiday Inn, Clark, Pampanga

Seminar on Marketing & Advertising on Hospitality Industry
September 14, 2004, Don Severino De Las Alas Auditorium, DLSU- Dasmariñas

Leadership Training: Enriching Student Values through Apprenticeship
July 8 and 9, 2005, Charles Huang Conference Center Batulao, Batangas

Professional Ethics Seminar
July 28, 2004, Don Severino De Las Alas Auditorium, DLSU- Dasmariñas

First Cavite Gourmet Challenge
September 2007, DLSU- Dasmariñas

Unveil the Wonders of the Philippines through Business Tourism Convention
February 24, 2006, Hotel Philippine Plaza, Manila

Culinary Tourism Convention: “The Next Big Thing in Philippine Tourism”
February 10, 2006, Don Severino De Las Alas Auditorium, DLSU- Dasmariñas

Museo De La Salle Table Series
(Featuring Chef Gino Gonzales, Claude Tayag & Des Bautista)
July 25,26, and 29 2005, La Buena Comida DLSU- Dasmariñas

Tourism Management “Discovering Beauty beyond History”
August 18, 2005, Don Severino De Las Alas Auditorium, DLSU- Dasmariñas

Safeguarding Tourism Posts
September 15, 2005, Don Severino De Las Alas Auditorium, DLSU- Dasmariñas

“Tulong Mo, Hatid Ko” Series of Seven Outreach Programs
September 3 to November 19, 2005, Olivia Salamanca Hall, DLSU- Dasmariñas

“Sanitation and Safety Measures on Equipments and Utensils”
August 2, 2005, Olivia Salamanca Hall, DLSU- Dasmariñas

Character Reference

Sir Jorge Ea, Gaming Shift Manager; Solaire Resort and Casino (+632) 888-88888 Please connect to GSM office, look for Sir George

Ms. Jen Alvaro, Manager; Megaworld PPG  (+632)917-9517-878

Patrick Garma, Co-owner; Guijo Suites Makati (+632)553-8998

Ms. Shai Perez, Front Office Manager; Bayleaf Intramuros (+632)318-5000

Education

2004-2008 BS Hotel and Restaurant Management at De La Salle University-Dasmariñas, Philippines

Looking for work and willing to relocate overeas

Experience

June 30, 2014 – August 6, 2019 ⦁ Casino Dealer at Bloomberry Resorts Inc. Solaire Resort and Casino

1) Exchange paper currency for playing chips or coin money.
2) Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
3) Deal cards to house hands, and compare these with players’ hands to determine winners, as in black jack.
4) Conduct gambling games such as dice, following all applicable rules and regulations.
5) Check to ensure that all players have placed bets before play begins.
6) Stand behind a gaming table and deal the appropriate number of cards to each player.
7) Inspect cards and equipment to be used in games to ensure that they are in good condition.
8) Start and control games and gaming equipment, and announce winning numbers or colors.
9) Open and close cash floats and game tables.
10) Compute amounts of players’ wins or losses, to calculate the amount of money won.
11) Apply rule variations to card games, in which players bet on the value of their hands.
12) Receive, verify, and record patrons’ cash wagers.
13) Answer questions about game rules and casino policies.
14) Refer patrons to gaming cashiers to collect winnings.
15) Work as part of a team of dealers in games such as baccarat or craps.
16) Participate in games for gambling establishments to provide the minimum complement of players at a table.
17) Seat patrons at gaming tables.
18) Prepare collection reports for submission.

May 2012 - July 2013 Sales Specialist at Megaworld Prime Properties Group (Real Estate)

Assist in giving information and occular inspection, process payment of prospective buyers of condominium inventories such as Studio, 1-Bedroom, 2-Bedroom, and 3-Bedroom units.

February 2012 - May 2012 Front Desk Officer at Guijo Suites Makati

Receive guests check in and out processes, performs cashiering, night shift front office inventories, assure guest queries are answered and properly complied, sometimes performs as a valet service parker, bell service, and concierge.

December 6, 2010 – October 2, 2011 Front Desk Officer at St. Giles Hotel Makati, 512 Rooms

Receive guests check in and out processes, performs cashiering, night shift front office inventories, assure guest queries are answered and properly complied, sometimes performs as a valet service parker, bell service, and concierge.

April 2009- April 2010 Global Reservations Sales Representative for IHG hotels at Intercontinental Hotels Group (IHG)

Global Reservations Sales Representative for IHG hotels