Amiel Jade Andres IT Support
Philippines
Amiel Jade Andres
#411 Gen. Luna St.
Dulong Bayan 1
San Mateo, Rizal
09178353117 [email protected]
PERSONAL BACKGROUND
DATE OF BIRTH:
September 13, 1994
PLACE OF BIRTH:
San Mateo, Rizal
AGE:
25 Years Old
RELIGION:
Roman Catholic
CITIZENSHIP:
Filipino
CERTIFICATES
(2011)
Computer Literacy Training Program
Diliman Computer Technology Institute
Quezon City
(2016)
Working at Heights Safety Seminar
Tamkene Phils., Inc.
Calumpit, Bulacan
AMIEL JADE U. ANDRES
EDUCATION
(2011 – 2015)
Bachelor of Science in Information Technology
STI COLLEGE MARIKINA
Marikina City
(2006 – 2011)
High School Diploma
San Mateo National High School
San Mateo, Rizal
(2000 – 2006)
Elementary Diploma
Dulong Bayan Elementary School
San Mateo, Rizal
PROFESSIONAL EXPERIENCE
AVEATE MANAGEMENT CORPORATION (JOSIAH’S CATERING)
OJT (DEC 2015 – MARCH 2015)
IT STAFF (APRIL 2015 – MAY 2016)
DUTIES:
v Responsible for diagnosing & resolving hardware, software & end user’s problems.
v Acting as the first point of contact for all IT & technical queries.
v Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
v Involved in the rollout of software updates and patches.
v Communicating with third party technical specialists.
v Configuring and managing backup & restore procedures.
v Maintaining a wide range of computer hardware and software programs.
v Identifying & reporting on the budgetary implications of IT projects and upgrades.
v Provide secondary support for LAN administration.
v Deploying new hardware, server backups & evaluating new software & security risks.
FREY-FIL CORPORATION
IT SUPPORT (JULY 2016 – PRESENT)
v Installing, Configuring and Maintaining of CCTV cameras for Baras Plant
v Support for Payroll System and Netsuite.
v Managing server and computer backup every day.
v Monitoring of user’s daily activity on computers using Classroomspy.
v Configuring IP Phones.
v Cabling, network and computer troubleshooting.
v Installation, troubleshooting and configuring of Virtual Desktops.
v Responsible for diagnosing & resolving hardware, software & end user’s problems.
v Managing Document server, Print server and Virtual Desktops Server.
v Acting as the first point of contact for all IT & technical queries for Frey-fil Baras Plant.
v Checking and inspecting computer equipment for electrical safety.
v Working within a TCP/IP network environment, including DHCP, DNS and Ethernet.
v Involved in the rollout of software updates and patches.
v Communicating with third party technical specialists.
v Configuring and managing backup & restore procedures.
v Maintaining a wide range of computer hardware and software programs.
v Provide primary support for LAN administration.
v Deploying new hardware, server backups & evaluating new software & security risks.
v Bandwidth management using different free software’s.
TECHNICAL SKILLS
Software:
v Microsoft Office 2007, 2010, 2013, 2016, Office 365
v Photo Editing (Photoshop)
v Netsuite
Hardware and Networking:
v Computer Trouble Shooting
v Ubiquiti Wireless Network
v RDP
v CCTV Installation (IP and Analog)
v VOIP
v Virtual Desktop Installation
v Computer Networks (IP Addressing, IP and MAC address Filtering and Lan Cabling)
v Cisco Routers and Switches
Operating System:
v Windows XP, Windows 7, Windows 8, Windows 10, Windows Server, Linux and Mac
PRGRAMMING:
v Visual Basic, VB.net 2008, PHP, HTML and JAVA
v Android Game Development (Eclipse)
v Database (MySQL)
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
___________________
AMIEL JADE ANDRES