Macapinlac, Alvin M.
207 Purok 3 Urban San Francisco, Magalang, Pampanga Mobile No.0975-9054-200 / 0995-5115-112 [email protected]
To help the company in reaching its goals by being a valuable workforce asset through the efficient use of my knowledge and skills.
EducationalBackground
Tertiary: ● Bachelor of Science in Information Technology
● STICollegeAngelesAddress:2/FAgson’sBldg.Mc’ArthurHi-Way,Balibago, Angeles City June 2009 – April 2013
Work Experience / Task and Responsibilities TASKUS ( LizardBear )
– IT Support Specialist
● Understand an issue by breaking it down into component parts. Uses detailed analysis to interpret complex data and identify the key drivers to make a well thought through decision.
● Identifieswhatneedstobedone,developsappropriateactionplanstoaccomplishanobjective and monitor progress on delivery.
● Workhandinhandwithotherdepartments.Alwaysstriveforperfectioninworkassignment and aims to finish work within time.
● Regularlyreviewsperformanceandholdstimelydiscussionswithteammemberstoensure problems do not fester and credit is given in an appropriate and timely way.
● Attendallinquiriesoftheemployeesregardingcomputer-relatedissues,thatmakesthe employees feel important by attending to their concerns immediately.
● Ensurescorrectnessofallinstalledhardwaresandperipherals.Suggesttoimmediatesuperior regarding the enhancement of technical support.
● Handlingescalationsissues,andgatheredfilesforfurthercheckingandinvestigations. ● Deploying and handling patch update that needed for PCI audit and security.
Puregold Price Club Dau Inc. Mc Arthur Hi-Way Dau Mabalacat Pampanga Management Information System / EDP – May 25, 2014- Sept 2016
● HandlingandmaintainingPOShardwareperipherals. ● UpdatesSKU/PLU
● Workhandinhandwithotherdepartments.Alwaysstriveforperfectioninworkassignment and aims to finish work within time.
● Understandanissuebybreakingitdownintocomponentparts.Usesdetailedanalysisto interpret complex data and identify the key drivers to make a well thought through decision.
● Checksdailysalesreports.
● Handlingactivedirectorywithinstorepremises.
L&K Industrial Inc. Clark Freeport Zone
Machine Operator Polarizer Cutting June 3, 2013 – April 11, 2014
● Sortingcuttedpolarizerbasedontheworkmanualthatclienthavebeenprovided.
Jollibee Clarkfield August 2010 – Oct. 2011 Service Crew and Crew Trainer
● Prepare and serve food, provide customer service.
● Making sure that food safety rules are followed, and monitoring employee performance. ● Provide feedback on crew member learning and performance.
On the Job Training at STI College Angeles
Laboratory Facilitator and Technical Support Oct.2012 – April 2013
● Checking if all stations with laboratory area is properly functioning and all required software and security is being installed.
Summer Job Mag. Pamp. Municipality Encoder Magalang Municipality / April-May 2009
● Maintaining databases and client files, managing hard copies, scanning documents and handling other data-related tasks. Entering accurate data while following all regulations and maintaining confidentiality
( TIPCO ) – Trust International Paper Corp. Machine Operator April – Sept 2008
● Supervising people for the proper sorting of different kinds of papers that can be recycled.
Personal Data
Date of Birth
Health Civil Status Religion Nationality Height Weight
Character References
: April 06, 1990
: In Best Condition : Single
: Roman Catholic
: Filipino
: 5”6’
: 164
HERMIN G. CEREZO
Sr. Technical Support Engr. Puregold Price Club, inc. Zone 1 Head Dau, Mc Arthur Hi-way, Angeles City
[email protected] Contact No. : 0933-575-5274
Charles Tumale
IT Infrastracture Engineer TASKUS Pampanga
8F Two West, Aeropark Campus, Global Gateway Clark, Clark, Pampanga 2009
[email protected]
Contact No. 0917-5041-556
I HEREBY. CERTIFY that the above Information are true and correct to the best of my knowledge and ability.
_____________________ Macapinlac Alvin M.