The content of this resume, may not related to the job category above. I’m looking forward what kind of job position that I can be qualified, or a new kind of job that can be added to one of my job skills.

ZERRAH ZOLEIKA S. IGAROTE

San Carlos Heights, Quiot, Cebu City

Mobile number: +639165978453

E-mail address: [email protected]

CAREER OBJECTIVE

A highly organized and hard-working individual looking for a responsible position to gain practical experience.

*Willing to teach English and Math to Elementary level learners.

PERSONAL INFORMATION

Age:                 31

Date of Birth:     December 6, 1987

Status:              Married

Religion:           Roman Catholic

Sex:                 Female

EDUCATIONAL ATTAINMENT

Elementary:       Basak Elementary School

Macopa Street, Basak Pardo, Cebu City

2000-2001

Secondary:        Don Vicente Rama Memorial National High School

Macopa Street, Basak Pardo, Cebu City

2001-2005

College:            Saint Paul College Foundation Inc.

Associate in Computer Technology

Bulacao Pardo, Cebu City

2006-2008

WORKING EXPERIENCE

English Online Teacher

Language Bean

Nanjing City, China

January 12, 2018 to present

·         Currently working as an English online teacher for Chinese students of all ages. Specializing in English comprehension, oral, pronunciation, vocabulary and grammar.

Customer Service Representative

Wipro Philippines

Mindanao Ave, Cebu City, Cebu

September 12, 2014 to July 01, 2018

·         Assisting the needs and issues of American clients regarding the products and services of the company.

Technical Support Representative

Convergys / Stream

2nd Floor Jcenter Mall

165 A.S. Fortuna Street, Bakilid, Mandaue City, Cebu, Philippines 6014

April 30 to September 12, 2014

·         Assisting the American clients of their needs for technical service.

Customer Service Associate

Aegis Services Philippines, Inc.

7th Floor Aegis Building

Asia Town IT Park, Apas, Lahug, Cebu City 6000, Philippines

October 15, 2012 to April 30, 2014

·         Assisting the needs of specific clients in California state of America, regarding the benefits of their health insurance coverage, prescription benefits and also finding the nearest doctor or specialist in their area.

Purchasing Clerk and Shipping Clerk

PEBA Trading and Manufacturing Corporation

Kagudoy Road, Basak, Lapu-Lapu, City, Philippines

July 1, 2011 to October 12, 2012

·         As a Purchasing clerk – specialized in supporting the business specifically in purchasing department activities by ordering supplies and raw materials.

·         As a Shipping clerk – specialized in monitoring the merchandise leaving a company’s warehouse, which includes creating shipping documents, such as invoices and purchase orders, pulling inventory from the shelves, inventory control and track a shipment’s delivery status.

Administrative Staff

BP Solutions Services Corporation

Unit 2, Landmark Plaza, M. Logarta St.,

Subangdaku, Mandaue City, Cebu, Philippines

February 28, 2008 – January 1, 2011

·         Specialized in managing of company’s files, distributing information within an office, answering phones and taking memos. In charge of sending and receiving correspondence, as well as greeting clients and customers.

On the Job trainee

Helpmate Incorporated

Accounting Department

2nd Floor Kintanar Bldg., 330 N. Bacalso Avenue, Cebu City

October 2007 – April 2008

·         Part of school requirement called on the job training and was trained for file management and accounting.

Pepsi Plant Cebu Philippines

Settlements and Credits Department

Tulay Minglanilla, Cebu

August 2007- October 2007

·         Part of school requirement called on the job training and was trained for file management and accounting.

CHARACTER REFERRENCES

Language Bean

Mr. Zeenocheireb Vonh Sabinay

Country Manager

Contact number: +63 995 143 1510

Wipro

Ms. Faye Marie Alcuizar

Team Lead

Contact number: +63 932 131 7001

Convergys / Stream

Ms. Jacqueline Bañez

Team Manager

Contact number: +63-917-308-5748

Aegis Services Philippines, Inc.

Mr. Glenn Adolfo

Team Lead Supervisor

Contact number: (032) 234-8200

PEBA Trading & Manufacturing, Corp.

Mr. Mark Lagunsad

Shipping Manager

Contact number: (032) 505-0098

BP Solutions Services Corporation

Ms. Angelyn Degamo

Marketing Manager

Contact number: (032) 422-5630/35

Pepsi Plant Cebu Philippines

Mrs. Zenaida C. Aya-ay

Settlements and Credits Manager

Contact number: (032)490-8561

Helpmate Incorporated

Mr. Estanislao B. Realino II

Assistant Personal Manager

Contact number: (032) 251-2314

Saint Paul College Foundation Inc.

Mr. Leo P. Euraoba

Dean of Computer College

Contact number: (032) 272-8475