Coleen C. Reroma
Abu Dhabi, United Arab Emirates
Mobile: (+971) 56 1206587
Email: [email protected]

CAREER OBJECTIVE:
A dynamic and self-motivated professional with experience in Administration, Accounting and Sales Departments looking to move into best suited role in a challenging environment. An efficient and organized individual processing excellent and good logical leading to handle multiple tasks, customer service and achieving sales target. Able to work in a fast-paced environment.

OFFICE AND COMPUTER SKILLS:
OFFICE SKILLS:

• Telephone & Front Desk Reception
• Customer Service
• Filling
• Database & Records Management
• Executive & Administrative Support

COMPUTER SKILLS:

• Word
• Excel
• Power point
• Outlook
• Internet Savvy

WORK EXPERIENCE:
From December 01, 2013 till Present
• PURCHASING-Assistant cum Receptionist – CONCRETE REPAIRS & CONTRACTING CO. LLC (REPCRETE)
o Answer, screen and direct incoming calls from clients, contractors and suppliers and assisting them with their inquires
o Greet visitors entering the office and direct them to destination
o Tidy and maintain the reception area
o In-charge of buying office supplies
o Process requisitions, prepare LPO and send copies to suppliers
o Record, summarize orders done from each project
o Type letters, quotation, reports, inquiry and other correspondence
o Responsible for suppliers file, incoming faxes, general files, etc.
o Responsible for verification and checking suppliers invoices against delivery notes received from site before handling over for data entry
o Other duties are assigned

From February 03, 2008 till January 10, 2010
• Customer Service Admin/Accounts Assistant – AUTOME COMMERCIAL BROKER CAR RENTAL LLC- Al Quoz, Dubai, UAE
o Responsible for inbound car rental reservation and booking
o Maintained the Clients records and car rental flies
o Handled customer service issues
o Administered delivery and pick-up of cars
o Monitored the Salik and Police Fine accounts
o Updated wheel system and RTA Dubai Police System for new client information
o Prepared contracts for clients
o Collected car renters requirements, details and prepared individual files per client
o Scheduled for the driver for the pick-up and delivery of car to client
o In-charged in the billing Section
o Assisted in the Accounts Department, handled invoices of renters, petty cash
o Assisted the Managing Director in all his paper works

From January 2006 to June 29, 2007
• ADMINISTRATION-Assistant/Custodian – GLOBE TELECOM PHILIPPINES
o Received and check Globe Postpaid application
o Do credit checking on the application received
o Process and follow up for activation
o Assigned to make sales and aftersales reports
o Assists Sales Head in the follow up of clients
o Audit of mobile phones delivered and released to the subscribers
o Handled face-to-face contacts with new and established customers

• Prepaid Team Leader (AUTOLOAD MAX) – From Sept. 05 to Dec. 2005
o Assigned as sim card custodian to handle issuance and inventory
o Assigned as Cashier to accept money from Autoload Max Retailer
o Handled inquiries and sales and aftersales of Autoload Max Retailer

From April 2004 to July 2004
• Cashier – WATSON’S PERSONAL CARE STORE (PHILS.), INC.
o Performs daily cash reports, cash register and other related records
o Operates and maintain cash register and prepare reports on cash and credit transaction
o Follows through customer inquiries and complaints

From December 2002 to July 2003
• Sales Representative – ACE HARDWARE PHILIPPINES
o Ensure that each customer receives outstanding service by providing friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
o Effectively handles cash sales and procedures on register with little or no mistakes
o Maintains good employee relationships and volunteer by working together as a team
o Aid customer in location merchandise

PERSONAL INFORMATION:

Citizenship : Filipino
Dialect Spoken : English ,Tagalog, Visaya
Sex : Female
Civil Status : Married
Birth Date : March 20, 1981
Height : 152.4 cm.
Place of Birth : Cagayan de Oro, Philippines
Weight : 50 kgs.

EDUCATIONAL:
GRADUATE, BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT, MARCH 2002
LICEO DE CAGAYAN UNIVERSITY – CAGAYAN DE ORO CITY, PHILIPPINES

I hereby certify that facts contained in this resume are true and complete to the best of my Knowledge.

COLEEN A. REROMA