Ruperto P. Castillo III

16  4 Coffee Grove Plantacion Meridienne Subd. Cumba,

Lipa City, Batangas Philippines, 4217

Mobile No.: +63917-752-3599

Email Add: [email protected]

QUALIFICATIONS / SPECIAL SKILLS / INTERESTS
·         IELTS PASSER – C1 (CERF LEVEL)

·         Licensed Professional Teacher (LET Passer)

·         More than 15 years of teaching experience

·         Proficient oral and written English communication

·         Skilled in major relevant computer applications like MS Word, MS Excel, MS Power Point Presentation, MS Publisher

·         Skilled in food service and table waiting

·         Dancing and theater arts

·         Time management skills

·         Group management skills

EDUCATIONAL BACKGROUND
Elementary                                                                                Year [From] – [To]

School: Mabini Elementary School                                           1984 – 1991

Address:  Mabini, Lipa City Batangas Philippines

Secondary

School:  Oblates of St. Joseph Minor Seminary                                   1991 – 1995

Address:  San Jose, Batangas Philippines

College

Course:  Classical Arts Major in Philosophy                            1995 – 1999

School:  St. Francis de Sales College Seminary

Address:   Marawoy, Lipa City, Batangas Philippines

Masters

Course:              Master of Arts Major in History                                 2013 – Currently finishing thesis

School:              De La Salle University

Address:  Taft Avenue, Manila, Philippines

EMPLOYMENT HISTORY
Position:  Senior High School Teacher

Company:  Bolbok Integrated National High School – DepEd Lipa

Address:  Bolbok, Lipa City, Batangas 4217 Philippines

Date:  June 2016 – Present

Reason for Leaving: Current Occupation

Job Description / Duties and Responsibilities:

·         Responsible for teaching Grade 11 and 12 students in the subjects of  Social Studies, English, Philosophy, Physical Education,

·         Responsible for computing students’ grades and monitoring of their progress

·         Responsible for student discipline (Appointed Senior High School Discipline Officer)

·         Senior High School Level Inspectorate

Position:  Customer Care Representative

Company: Teletech Lipa

Address: 2nd Flr. Robinson’s Place Lipa, J.P. Laurel Hi-way, Mataas na Lupa, Lipa City

Batangas 4217 Philippines

Date: March 2011 – June 2014

Reason for Leaving: Family reason (father got sick and died)

Job Description / Duties and Responsibilities:

·         Responsible for answering queries of customers about their mobile, home phone, and internet services

·         Responsible for solving customer’s complaints about their bills and payments

·         Responsible for customer satisfaction and loyalty to their service provider

·         Responsible for encoding pertinent notes of every customer’s account

·         Responsible for escalating complaints that are highly risky and beyond my level of expertise

·         Responsible for offering customers the best and most suitable service for their needs

·         Responsible for safeguarding customers from unintentional charges due to data usage overseas and others

·         Responsible for maintaining average call numbers, call time, call transfers, and most especially customer’s satisfaction at the end of every call

Position:  Catering Waiter (Part-time)

Company:  Amazing Liezel Catering Services

Address:  042 Waling-waling St. Sinagtala Granja, Lipa City, Batangas 4217

Date:  July 2014 – March 2016

Reason for Leaving:  Conflict of schedule with other work

Job Description / Duties and Responsibilities:

·         Responsible for serving food to guests

·         Responsible for buzzing tables, and eating utensils

·         Responsible in making sure guests are satisfied

·         Responsible in guest queries and requests

·         Responsible in setting up the venue for occassions

Position:  College Instructor (Part- – time)

Company:  De La Salle Lipa Inc.

Address:  J.P. Laurel Highway, Mataas na Lupa,  Lipa City, Batangas 4217 Philippines

Date:  June 2010 – May 2016

Reason for Leaving: Got hired in the public school system (Bolbok Integrated National High School – DepEd Lipa)

Job Description / Duties and Responsibilities:

·         Teach College students in the courses of Philosophy, Theology, Social Studies (Philippine History), National Service Training Program

·         Submit reports on grades for every term

·         Assist the institution in its outreach programs and activities

Position:  College Instructor

Company:  FAITH Colleges

Address:  J.P. Laurel Highway, Tanauan City, Batangas Philippines

Date:  June 2007 – June 2010

Reason for Leaving: Proximity to place of residence

Job Description / Duties and Responsibilities:

·         Teach College students in the courses of Philosophy, Theology, Social Studies (Philippine History), Values Education

·         Submit reports on grades for every term

·         Assist the institution in its outreach programs and activities

Position:  High School Teacher

Company:  Holy Family Academy (Oblates Schools of St. Joseph)

Address: Padre Garcia, Batangas 4217 Philippines

Date:  June 2003 – April 2007

Reason for Leaving: Got hired as a full time college instructor at FAITH Colleges

Job Description / Duties and Responsibilities:

·         Responsible for teaching Grade 7, 9 and 10 students in the subjects of  Social Studies, English, and Religion

·         Class Adviser – responsible of students’ pertinent records and discipline

·         Submit reports on grades for every quarter

·         Assist the institution in its outreach programs, extra curricular and co-curricular activities

Position:  High School Teacher

Company:  Don Antonio de Zuzuarregui Sr. Memorial Academy (Oblates Schools of St. Joseph)

Address: Inarawan, Antipolo City Philippines

Date:  June 2002 – April 2003

Reason for Leaving: Transferred to another Oblates School of St. Joseph in my home province

Job Description / Duties and Responsibilities:

·         Responsible for teaching Grade 7 and 10 students in the subjects of  Social Studies, English, and Religion

·         Class Adviser – responsible of students’ pertinent records and discipline

·         Submit reports on grades for every quarter

·         Coach of table tennis varsity players

·         Sub – coach of basketball varsity team

·         Assist the institution in its outreach programs, extra curricular and co-curricular activities

Position:  College Instructor (Part-time)

Company: Kolehiyo ng Lungsod ng Lipa

Address: Old City Hall Compound B.Morada Street, Lipa City Batangas 4217 Philippines

Date: July 1999 – March 2002, June 2003 – October 2005

Reason for Leaving: Got hired as a full time High School teacher in one of the branches of the Oblates Schools of St.

Joseph

Job Description / Duties and Responsibilities:

·         Teach College students in the courses of Philosophy, Theology, Social Studies (Philippine History),

·         Submit reports on grades for every term

·         Assist the institution in its outreach programs and activities

Position:  Service Crew

Company: Kenny Roger’s Roasters

Address: J.P. Laurel Hi-way, Lipa City Batangas 4217 Philippines

Date: May 2000 – October 2000

Reason for Leaving: Got hired as a Part – time College Instructor at Kolehiyo ng Lungsod ng Lipa

Job Description / Duties and Responsibilities:

·         Responsible for table waiting and buzzing of eating utensils

·         Responsible for food preparation (marinating chicken, cooking rice and other food, prepares side dishes)

·         Responsible for roasting chicken

·         Responsible for washing dishes and other kitchen utensils

·         Responsible for sweeping and sanitizing floors and tables

·         Responsible for taking customer orders

TRAININGS / SEMINARS ATTENDED
Training Center:  Teletech Customer Care Management Lipa Site                    Duration:  March 21 – April 21, 2011

Address: 2nd flr. Robinson’s Place Lipa, Lipa City, Batangas 4217

Title: Teletech Product Training

Training Center:  Amazing Liezel Catering Services                                        Duration:  July 1 – 4, 2014

Address: 042 Waling-waling St. Sinagtala Granja, Lipa City, Batangas 4217

Title: Waiting Tables, Food Preparation, and Food service

Training Center:  TESDA Training Center (Online Courses)                            Duration:  March 2 – 25, 2016

Address:

Title: Food and Beverage Services

CHARACTER REFERENCES
Rommel F. Fanoga

Senior High School Coordinator

Bolbok Integrated National High School

Mobile No.:     09156913839

Michael Caguimbal

Team Leader

Teletech Customer Care Management (Lipa Site)

Mobile No.:     09178809915

Ms. Kathryn M. Triviňo

Co – teacher

De La Salle Lipa Inc.

Mobile No.:     09274119469

. Kathryn M. Triviňo

Co – teacher

De La Salle Lipa Inc.

Mobile No.:     09274119469