Mary ann Antonio Arcon
Address: 533 J. Luna Street Pasay City
Contact/viber number: +630905-479-8446
Email Add: [email protected]

__________________________________________________________________________________

Objectives:

To be a good and efficient asset of a company into where I can share my skills and potentials as an individual, and not just to learn but to improve more in the field of job I am looking for.

Skills:

 Computer literate (Basic trouble shooting, Microsoft word, Excel and Power point)
 Excellent in Oral and written communication skills
 A self motivator with a productive and efficient work habits without supervision
 Strong analytical and planning skills with the ability to coordinate efforts of goals
 Knowledgeable in Diesel and Gasoline engine

Job Description:

 Receive Job order and evaluate vehicle concern if warrantable
 Gather all needed documents like (photos and videos of unit with recommended part/s, DTC if applicable, history of repair etc.)
 Create warranty evaluation form with part number, part name and cost for reference
 Give feedback to handling Service Advisor with regards to the result of the warranty claim and parts availability
 Process all receive claims with complete documents needed
 Monitor thru excel all received claims (approved, for approval, denied and etc.)
 Provide tag for newly replaced parts and list down on record book
 Make sure that all replaced parts are gather and secure within the day
 File all warranty documents base on standard process

Educational Background:

College (Vocational Course) Automobile Mechanic
June 2012 – Oct. 2013 Don Bosco Technical Institute (TVET)
Chino Roces Ave. Makati City

College (Undergraduate) BSBA Major in Marketing
June 2007 – 2008 Pamantasan ng Lungsod ng Pasay
F.B Harrison Pasay City

Secondary Background: Pasay City West high School
2003 – 2007 F.B Harrison Pasay city

Work Experience:

Warranty Administrator
Hyundai ( Autohub Group of Company)
Oct 2013 – Present

Awards:

 National Certificate II in Automotive Servicing
 Certified Warranty Administrator (License by Hyundai Motor Company)

Trainings Attended:

 Warranty convention year 2014,2016,2017 and 2019
 Warranty Policy and procedure
 Hyundai Service Technician Education Program Level 1A (Engine Mechanical/history)
 Hyundai Service Technician Education Program Level 1B (Fundamentals of Electricity Body and Engine Electrical )
 Hyundai Service Technician Education Program Level 1C (Engine management Gasoline and Diesel
 Hyundai Service Technician Education Program Level 1AD(Under chassis and Power train System)

Additional Reference will do as per request.

I do hereby that the above information, are true and precise to the best of my knowledge.