EMILYNE C. TUMANGUIL

#04 Saint  Harrieth Building,Emmaus Village,

Moonwalk Las Piñas City

E-mail: [email protected]

Mobile: +639171856711

Personal Information:

​Date of Birth:​ September 16, 1991

​Place of Birth: Manila, Philippines

​Citizenship   :​ Filipino

​Gender          :  Female

Objective:

To obtain a challenging position that efficiently utilizes professional experience, analytical skills, and dedication to success.

Summary of Skills:

• With a Bachelor’s degree in Business Administration major in Management Accounting
• Proficient with MS Office, Windows XP, and the Internet
• Proficient in oral and written communication in both English and Filipino
• Can work well independently and as a team
• Demonstrated ability to execute results against strategy & meet critical deadlines.
Educational Background:

Tertiary:​Lyceum of the Philippines University​         2008-April 2012

​Intramuros, Manila

​BSBA – Major in Management Accounting

Seminar/s Attended:

“Business Leadership”

Held at JPL Hall of Freedom,

Lyceum of the Philippines University

August 11, 2009

​“ JPIA Convention”

​Held at Caliraya, Laguna

​October 3, 2009

“ JPIA Convention”

​Loreland, Camptipolo

Antipolo, Rizal

​September 21-22, 2011

Work Experience:

​On-the-Job trainee

Recruitment Department

FIR International Services, Inc., 300hrs.

​

Feb 2013-May 2015:​ Convergys Philippines

Handling different Line of Businesses. Served as a Collector in a U.S credit card company.

May 2015- 2017: Wells Fargo EGS – Philippines (Collections Representative)

Collector in a U.S credit card company who helps card members in paying their credit cards, helping them in getting a payment program to lower down payments in their card and explaining their bills.

May 2017- Present: Wells Fargo EGS – Philippines(Research Remediation Representative)

​Researches and responds to customer inquiries. Takes accountability for entire process from receipt of work/item to resolution and closure. May use multiple online systems. Extensive research analyzing of data provided indirect and direct from the customers. Process complex data entry functions such as re –insertion of credit card.

Affiliation:

Member, Junior Philippine Institute of Accountants​ 2008 – 2012

Secretary, Mixed Martial Arts   ​                         2011 – 2012

I hereby certify that the aforementioned information are certified true and correct to the best of my knowledge.

Emilyne C. Tumanguil

Applicant