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Ian Jules Villanueva Restaurant Shift Manager

Philippines
communicationComputer LiterateCustomer Engagementfood and BeverageInventory HandlingLeadership

IAN JULES G. VILLANUEVA
B27 L19 Sarangani Homes 1, Brgy. San Isidro
Gen. Santos City 9500, Philippines
Currently Residing at Al Ain, Abu Dhabi
971522803880/ +639303396785
[email protected]/ [email protected]
OBJECTIVES
 To execute and highly develop goal oriented skills.
 To contribute committed productive and effective operational
participation to your company.
 To be a part of each company’s achievements and success through
efficient leadership and hard works.
PERSONAL PARTICULARS
Gender : Male
Age : 28
Date of birth : April 17, 1991
Birth place : General Santos City
Height : 177 cm.
Weight : 176 lbs.
Citizenship : Filipino
Civil status : Married
Religion : Pentecostal
Dialect : English, Tagalog, Cebuano
Father : Julius P. Villanueva
Occupation : None
Mother : Lilibeth G. Villanueva
Occupation : Teaching
EDUCATIONAL BACKGROUND
Degree : Goldenstate College Inc. Year : 2013
Bachelor of Science in Business Administration
Major in General Management
Tertiary : Goldenstate College Inc. Year : 2009
Hotel and Restaurant Management
NC II Passer in Food and Beverage Services
Secondary : Lagao National High School Year : 2007
Primary : Jose C. Catolico Sr. Elementary School Year : 2003

EMPLOYMENT RECORD
Professional Attainment
Company : Pizza Hut
Position : Shift Manager
Date : July 2014 – August 2019
Job description:
 Directly reports to the Restaurant Gen. Manager and Area Manager
 Prepares daily sales reports
 Responsible for inventory records and stocks movements, availability
and do ordering of stocks and supplies
 Oversees the dining and production area and ensures service is carried
out according to prescribed standards and products served according to
the highest quality and safety levels of the brand
 Conducts spot checking of cashiers cash drawers and prepares daily
cash sales deposit
 Supervises activities at the cashiers station and ensures availability of
loose bills and coins
 Handles personnel’s 201 file data and office supplies
 Responsible for staff trainings and performance progress. Prepares
training plans for newly hires and cross trainings
 Inspects cleanliness in the dining area, table set-up and place
preparations
 Check production area for product quality and preparation. Prepares
product preparation guide and forecasts for daily basis
 Ensures that food safety standards were always in place and done
 Strictly monitors team key responsibilities every shift
 Checks the server’s station for par stock requirements and makes
requisitions as necessary
 Makes the necessary preparations ensures all needed supplies are
available, clean and in good condition
 Checks daily attendance of staff and prepares reports regularly
 Responsible for controlling necessary controllable costs like food, labor
and utilities
 Conducts staff inspections daily and briefings on a weekly basis
 Preparing of weekly staff schedules following daily labor percentage
targets depending on sales volume and unexpected events
 Analyzing sales mix and trends
 Analyzing restaurant results like Profit and Loss, Restaurant Balance
Score Card and Action Planning
 Initiates internal marketing action plans to help generate sales for daily basis

Company : Max’s Restaurant
Position : Branch Admin Officer/ Dining Supervisor
Date : June 2013 – July 2014
Job description:
 Directly reports to the branch manager
 Checks and prepares records such as sales reports, daily cash and
check deposits
 Oversees the dining area and ensures service is carried out according
to prescribed standards
 Conducts spot checking of cashier’s cash box
 Supervises activities at the cashier’s cash box and ensures availability
of loose change and coins
 Handles personnel’s 201 file data and office supplies
 Inspects cleanliness in the dining area, table set-up and place
preparations.
 Checks the server’s station for par stock requirements and makes
requisitions as necessary
 Makes the necessary preparations ensures all needed supplies are
available, clean and in good condition
 Checks daily attendance of dining personnel and prepares reports
regularly
 Conducts staff inspections daily and briefings on a weekly basis
 Preparing of monthly work schedules
 Orients and trains new dining personnel on work methods, attitudes,
and standards of performance and behavior
Work Experiences
Company : Pizza Hut
Date : February 2011 – June 2013
Position : Team Member
Company : Jollibee
Date : June – August 2010
Position : Service Crew
Company : Shakey’s Pizza Restaurant
Date : April 2009 – May 2010
Position : Team Member
Company : @ Port Café Restaurant
Date : September 2008 – January 2009
Position : Service Crew

EDUCATIONAL AND EMPLOYMENT ACHIEVEMENTS
 Outstanding and Most Promising Student during a Major Subject’s
Culmination Activity year 2008.
 NC II Examination Passer in Food and Beverage Services.
 Participant of Personality Development Seminar – Workshop conducted at
Goldenstate College, Gen. Santos City.
 Speaker of Business Management Forum entitled “Motivation and Teamwork”
and participated Department Forum entitled “Building a Positive Attitude”
conducted at Goldenstate College, Gen. Santos City.
 Participant of Basic Computer Accounting conducted at Goldenstate College,
Gen. Santos City.
 Three (3) Star Expert on Service and Production Operations including
supplementary stations on Cashiering, Stocks and Inventory. Awarded as
Team Member of the Year 2013 at Pizza Hut.
 Participant of “Food Safety Standards” training conducted at Pizza Hut,
Davao City.
 Participant of “Pest Control Management” training of ECOLAB conducted at
Pizza Hut, Davao City
SKILLS
 Computer Literate (Microsoft Office)
 Customer Service Relations and Engagement
 Basics on food and beverage activities such as table setting and arrangement,
table napkin folding and skirting, serving and waitering.
CHARACTER REFERENCES
Name : Charles V. Baer
Occupation : Area Manager
Company : Pizza Hut, Vismin Area, Philippines
Contact : +639988874564
Name : Elnar Jim Agus
Occupation : Field Training Manager
Company : Pizza Hut, Philippines
Contact : +639985837433
Name : Jasper C. Barraca
Occupation : Restaurant Gen. Manager
Company : Pizza Hut, Philippines
Contact : +639997061942

Education

June 2010/April 2013 Bachelor of Science in Business Administration Major in General Management at Goldenstate College, Inc.

Outstanding Student

June 2006/April 2008 Hotel and Restaurant Management at Goldenstate College, Inc.

National Competency Level II in Food and Beverage Services

Experience

July 2014/August 2019 Restaurant Shift Manager at Pizza Hut

Job description:
 Directly reports to the Restaurant Gen. Manager and Area Manager
 Prepares daily sales reports
 Responsible for inventory records and stocks movements, availability
and do ordering of stocks and supplies
 Oversees the dining and production area and ensures service is carried
out according to prescribed standards and products served according to
the highest quality and safety levels of the brand
 Conducts spot checking of cashiers cash drawers and prepares daily
cash sales deposit
 Supervises activities at the cashiers station and ensures availability of
loose bills and coins
 Handles personnel’s 201 file data and office supplies
 Responsible for staff trainings and performance progress. Prepares
training plans for newly hires and cross trainings
 Inspects cleanliness in the dining area, table set-up and place
preparations
 Check production area for product quality and preparation. Prepares
product preparation guide and forecasts for daily basis
 Ensures that food safety standards were always in place and done
 Strictly monitors team key responsibilities every shift
 Checks the server’s station for par stock requirements and makes
requisitions as necessary
 Makes the necessary preparations ensures all needed supplies are
available, clean and in good condition
 Checks daily attendance of staff and prepares reports regularly
 Responsible for controlling necessary controllable costs like food, labor
and utilities
 Conducts staff inspections daily and briefings on a weekly basis
 Preparing of weekly staff schedules following daily labor percentage
targets depending on sales volume and unexpected events
 Analyzing sales mix and trends
 Analyzing restaurant results like Profit and Loss, Restaurant Balance
Score Card and Action Planning
 Initiates internal marketing action plans to help generate sales for daily basis

June 2013/ July 2014 Supervisor and Branch Admin Officer at Max's Restaurant

Job description:
 Directly reports to the branch manager
 Checks and prepares records such as sales reports, daily cash and
check deposits
 Oversees the dining area and ensures service is carried out according
to prescribed standards
 Conducts spot checking of cashier’s cash box
 Supervises activities at the cashier’s cash box and ensures availability
of loose change and coins
 Handles personnel’s 201 file data and office supplies
 Inspects cleanliness in the dining area, table set-up and place
preparations.
 Checks the server’s station for par stock requirements and makes
requisitions as necessary
 Makes the necessary preparations ensures all needed supplies are
available, clean and in good condition
 Checks daily attendance of dining personnel and prepares reports
regularly
 Conducts staff inspections daily and briefings on a weekly basis
 Preparing of monthly work schedules
 Orients and trains new dining personnel on work methods, attitudes,
and standards of performance and behavior

January 2011/June 2013 Team Member at Pizza Hut
June 2010/August 2010 Service Crew at Jollibee
April 2009/May 2010 Captain Waiter at Shakey's Pizza Restaurant
September 2008/February 2009 Captain Waiter at Port Cafe and Restaurant