Education

June 2010 - April 2014 Bachelor of Science in Business Administration - Major in Marketing Management at Isabela State University - Main Campus

Experience

February 14, 2018 to February 28, 2019 Quality Management System Lead / Site Mentor at Fastcargo Logistics Corporation

In the said role, I was able to make the 7 sites into green performance during my watch. It only took me 3months to have it on track the way it supposed to.
I was also able to provide a Kaizen for Customer Service Representative’s which enhance their process with regards to weekly reports.

April 18, 2016 to February 14, 2018 Customer Service Representative at Fastcargo Logistics Corporation

Handled prominent account and able to provide satisfactory service by having effective, efficient and proactive skills and attitude.
Was able to perform full cycle role of CSR within Luzon Visayas and Mindanao.