Glenda Sison Directo

1686 M.H Del Pilar St. Mariano Compound

Palatiw Kanan Pasig City 1600

Contact No.: 09777237185

Email: [email protected]

Brigham Young University – Hawaii, USA

Bachelor of Science in Hospitality and Tourism Management                                  June 2017

Minor in English as an International Language

Certificate in Entrepreneurship

SAP Certified

Asst. Director of International Sales                February 2019 – Present

Century Properties Inc. Group, Makati, Philippines

Prospect potential clients and qualifying them to determine what kind of properties they are looking for.
Visit properties to assess them before showing them to clients.
Schedule appointments with prospective customers and conduct an exclusive presentation.
Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
Promote sales of properties through advertisements, open houses, and project events.

Hotel Front Desk Agent                                                                           July 2017 – July 2018

Ruby’s Inn Inc., Bryce Canyon City, Utah

Processed the check-in and check-out in a smooth and convenient manner.
Answered phone calls and booked reservations with high standard of customer service.
Interact with guests and suggests local venues to make their stay extraordinary.
Reviews guest feedback and work with other departments to better meet guests’ expectations.
Account Receivable Clerk                                                                            August 2016 – June 2017

Polynesian Cultural Center, Hawaii

Summarized receivables by maintaining invoice accounts, coordinating monthly transfers to accounts receivable account, verifying totals, and preparing reports.
Updated receivables by totaling actual payments and expected payments from vouchers.
Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers.
Cash Verifier                            July 2015- August 2016

Polynesian Cultural Center, Hawaii

Verified and prepared cash funds for the Polynesian Cultural Center merchandise stores.
Reconciled sales transaction and encoded reports through excel.
Sales Associate                             January 2014- July 2015

Polynesian Cultural Center, Hawaii

Engaged to over 200 guests daily from different areas of the world and exceed their expectations through excellent customer service.
Assisted customers and recommended appropriate items to meet customer’s satisfaction.
Maintained the company’s culture by giving the spirit of Aloha to everyone that visits the store.
Local Government Secretary                     March 2008- October 2010

Bureau of Internal Revenue, Mangatarem, Pangasinan

Received tax collection and prepared monthly reports.
Worked with different business owners and managers, auditors, local government leaders and taxpayers.

Volunteer, IHHELP                                                                                               July 2018-Present

VP Programs, RiceUp for Filipino Farmer, Non-profit organization, Social Enterprise.             October 2016-Present

Finance Officer, BYU-Hawaii Filipino Association                                              October 2014-June 2015

Full-time Missionary, LDS Church                               October 2010- August 2011

Taught gospel principle both in English and Tagalog in Salt Lake, Utah and Tacoma, Washington
Planned and organized learning materials essential to fulfill missionary’s purpose.

Eric Syrett, Ruby’s Inn

General Manager and Owner

(435)-616-3123

Steve Lundgren, Former Marriott General Manager

BYU-Hawaii Hospitality Director

(808)-675-4634

[email protected]

Melvin V. Rondilla

Admin Assistant 2|MTC Department

Area Pres. CJCLDS, Phils., Inc.

(02) 683-7207|0919-990-2734

[email protected]