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Princess Larroza Information Technology

Philippines
Customer ServiceSalesSoftware/ Hardware technicianTechnical support

PRINCESS KAY LOSBAÑES LARROZA
Burgos Street, Poblacion Ilawod, Lambunao, Iloilo 5042
Mobile: +639778877005
E-Mail: [email protected]

Name: Princess Kay Losbañes Larroza
Provincial Address: Burgos Street, Poblacion Ilawod,Lambunao, Iloilo 5042
E-Mail Address: [email protected]
Nationality: Filipino
Profession: Information Technologist
Date of Birth: February 10, 1993
Education: Bachelor of Science in Information Technology
School Graduated: University of San Agustin- Iloilo
Language Spoken: Filipino and English

Key Qualifications:

A graduate of Bachelor of Science in Information Technology at University of San Agustin- Iloilo, I
am a Software Enthusiast, I have knowledge in various desktop applications such as, Internet- Internet
Explorer, Google Chrome, Mozilla Firefox Office Applications- MS Word, MS Excel, MS Power Point, MS
Access. Programming language, Adobe Flash, Adobe Illustrator and Adobe Photoshop, Visual Basic and
C#. Skills in Technical PC Handling and Troubleshooting (Hardware and Software), HTML and basic CSS
and PHP and skills in Remote Troubleshooting. Skills in Windows XP, Windows Vista, Windows 7 and
Windows 8. Familiar operating systems in Android, Win Server 2008 and Mac OS x.
Currently working as a Technical Service Representative (TSR) based in Iloilo. We handle billing,
technical support and tracking equipments being sent to the customers. We also handle troubleshooting
and mailing customer’s equipments and setting up technician schedule depending on the issue. Also, I
am excellent in Typing and Encoding can speak and Write English fluently, can work efficiently under
pressure, able to handle wide range tasks, hard working and has good moral value.
I always strive on challenges posed by change, I am pressured in problem solving and work with
ease and diverse kind of people, I adapt to new work environment and challenges quickly.

TRAININGS/ SEMINAR RECORD:

CERTIFICATIONS:

Philippine Society of Information Technology Students Western
Visayas
Roxas City

IT Job Certification Seminar
University of San Agustin, Iloilo City

Seminar-Workshop on Job Hunting and Preparation
University of San Agustin, Iloilo City

Basic CISCO Networking, Certification & Standards
University of San Agustin, Iloilo City

Practical Applications of Multimedia
University of San Agustin, Iloilo City

ON THE JOB TRAINING:

Philippine Health Insurance Corporation-Regional office VI
Gaisano City Capital, Luna St., Lapaz, Iloilo City
Tel.: (033)501-9160 to 62
E-Mail: [email protected]

WORK EXPERIENCE:

Computer Technician/Troubleshooter
Freelancer
2012-2016

1st Web Designer
3rd floor Peña-Redondo Building
Simon Ledesma Street, Jaro, Iloilo City
E-Mail: [email protected]
Web/ Graphic Designer

KIA Motors
Grand Canyon Multiholdings, Inc.
Diversion Road, Mandurriao, Iloilo City
5000 Philippines
Sales Consultant

Startek Iloilo
18-21 Enterprise Road Corner Megaworld Blvd.,
Iloilo Business Park, Iloilo city, Philippines
Technical Service Representative

You can coordinate to the following persons as my reference:

HANA PRITZ SALVALOZA
Supervisor
Startek Iloilo
09272528519

BERNADETTE L. REYNES, M.D.
Health Care Delivery Management Division-Chief
Philippine Health Insurance Corporation-Region VI
Tel.: (033)501-9160 to 62

GRACE VIDAD
Human Resource Management
1
st Web Designer
09997883398

VENUS MARIE PARCON
Manager
KIA Motors Iloilo
09079977423(Smart)
09156656822(Globe)

Truly Yours,
PRINCESS KAY L. LARROZA

Education

2009-2014 Information Technology at University of San Agustin

Experience

January 06, 2016 - Present Technical Support Representative at Startek Ph- Iloilo
January 2015 - October 2015 Sales Representative at KIA Motors Iloilo